PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old June 29th, 2011, 03:45 AM   #1 (permalink)
Junior Member
Verified Customer
 
Join Date: Jun 2011
Posts: 2
Error creating thumbnail!

I get the following error message when I attempt to upload an image:

Error creating thumbnail! Error code: 1

Command:

"/usr/bin/convert" +profile "*" -size 100x18 -quality 70 -geometry 100x18 '/home/sites/themeheaders.com/public_html/gallery/data/2/thumbs/anger02_800x140.jpg'

Have I missed a step during installation? And if so, where do I go to correct it? Or is something else wrong?
WilliamD is offline   Reply With Quote
Old June 29th, 2011, 08:09 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,667
You need to place the proper correct path to mogrify in your config like the example maybe

/usr/bin/mogrify
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old June 29th, 2011, 11:15 AM   #3 (permalink)
Junior Member
Verified Customer
 
Join Date: Jun 2011
Posts: 2
Hi, Chuck,

"/usr/bin/convert" appears to be the correct path. That is what Heart Internet (my hosts) say it should be.
I was using ImageMagik, but have changed to DD2 (I think I got that right!) and it is now working - without changing the path.
WilliamD is offline   Reply With Quote
Old June 29th, 2011, 11:16 AM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,667
we use mogrify in our program not convert. You can try what I wrote and it should work but using GD2 would also solve your issue as that is the other image processor on most servers.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Error creating thumbnail xowi Photopost Pro Installation & Upgrades 3 March 24th, 2008 01:27 PM
Error creating thumbnail! NetDoc Photopost Pro Bug Reports 9 December 20th, 2007 12:42 PM
Error creating thumbnail - PLEASE HELP Peresh Photopost Pro How Do I...? 9 October 14th, 2006 10:15 AM
Error creating thumbnail davidwca Photopost Pro Installation & Upgrades 2 August 8th, 2006 11:31 PM
Error creating thumbnail Bap Photopost Pro Installation & Upgrades 3 June 3rd, 2005 06:33 AM


All times are GMT -5. The time now is 03:32 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0