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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old June 6th, 2011, 03:33 PM   #1 (permalink)
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JPEGTRAN and ImageMagick

Support,

We're running into a small issue when trying to upload images.

First, we were getting a JPEGTRAN which appears to have gone away based on a thread we read here stating to change the OS to NT in the image-inc.php file.

Since changing that flag, the JPEGTRAN seems to have gone away, but now we're getting the following error related to ImageMagick:

===============================================
Error creating thumbnail! Error code: 1

Command:

"c:/imagemagick/mogrify.exe" +profile "*" -size 67x100 -quality 100 -geometry 67x100 -unsharp 10 C:/inetpub/goxforum/gallery/data/2/thumbs/ccorp_man_woman_laptop.jpg
===============================================

ImageMagic was successfully creating thumbnails before modifying image-inc.php.

Any ideas?

Thanks.

G.
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Old June 6th, 2011, 03:59 PM   #2 (permalink)
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Support,

To help troubleshoot, we changed the image processor to GD2 in PP Admin.

Now the JPEGTRAN error is back and the ImageMagick error is gone.

What this means is, setting the NT flag created an ImageMagick error before the JPEGTRAN error.

In other words, the JPEGTRAN error never went away. It was simply waiting for the ImageMagick error to go away before the logic hit it.

I'm going to remove the NT flag and put back ANY since this did not address the original problem and simply introduced a new problem.

Please review and advise.

G.
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Old June 6th, 2011, 09:00 PM   #3 (permalink)
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try removing the jpegtran line in global options do things operate normally? without you posting the actual jpegtran error I can not comment further.
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