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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old September 20th, 2010, 01:11 PM   #1 (permalink)
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Gallery Nav Bar

Hello Chuck.

My website is - Gallery. We're going to start at the top and work our way down, one question at a time until resolved. As you know, my upgrade has been a nightmare as every single link changed with the upgrade, which has nothing to do with the custom mods I have, which are few.

1. My Photos when you're in the gallery on the nav bar. When you hit this, you get a blank screen. What is the proper link and which template do I fix it in and where?

Thank you. Also, I need a way to get you your log-in and password information as I've given you admin privileges. You did do the installation of the upgrade for me.
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Old September 20th, 2010, 01:57 PM   #2 (permalink)
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well I would suspect maybe you have a corrupt template via ftp upload or via some template alteration you have done since in my previous posts to you I have shown our default code does indeed show.

You can send admin login via the contact us link in the header. Also please realize as we look at your site to recieve support we will most likely tell you to upload clean unaltered files.
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Old September 20th, 2010, 03:06 PM   #3 (permalink)
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I can honestly say that my tech didn't upload any files via FTP after your installation. There was a graphic change but that would not affect a link. I look forward to your input so we can get that link fixed. The other two next to it are broken as well, so while you're in there, you might want to take a look at those as well because they were questions 2 and 3. Thanks!
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Old September 20th, 2010, 03:24 PM   #4 (permalink)
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Cindy have you uploaded clean unaltered code from our members area and are using that on your site because I show you have hacked files that are not our default code.

I think alot of your confusion comes from your edits of files. Lets take this if I hit my photos on my site it takes me to my photos which you can see.

- ReefTalk Gallery

I hit it on your site and it goes to the profile page on your page so definitely something strange.

http://www.cpcmag.com/gallery/u2032-chuck.html

You really need to download the photopost code from the members area and upload all the files except the two config files and install or upgrade.

You will then be running clean photopost code and I do not think you will have any issues as our files will be working as they where intended to work.
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