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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old July 22nd, 2010, 12:00 PM   #1 (permalink)
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I'm in the process of testing an upgrade on my DEV server an upgrade from Photopost Pro 5.31 to 7.02.

After running the upgrade.php file all was fine and I was able to work in admin cp. I haven't made any changes but suddenly lost my Admin access. I'm logged in and have access to the rest of my VB admins and even PP Classifieds and Reviewpost admins. So I'm definitely logged in. PP just doesn't recognize me as an admin.

I checked the database and in the pp_usergroup table, I see the normal Admin entry first with admincp access (and modcp access) set to 1.

This happened suddenly, with no other changes. Got any ideas?
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Old July 22nd, 2010, 12:03 PM   #2 (permalink)
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I cant say without being able to see the url and an admin login.
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Old July 22nd, 2010, 12:53 PM   #3 (permalink)
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How can I get an admin log without being able to get in as admin?

I can see the admin log in the database, but have no clue how to get that to you.
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Old July 22nd, 2010, 03:27 PM   #4 (permalink)
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My post states to send us a url and an admin login.
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Old July 22nd, 2010, 04:45 PM   #5 (permalink)
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It is on a DEV domain that is closed to everyone and is used only to test updates. It is not on my licensed server. I can open it up for you to check it, but normally it's behind a wall.

I always try to test an upgrade before applying it to my production (licensed) server.

Let me know if you still want the URL and Login.
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Old July 23rd, 2010, 06:23 AM   #6 (permalink)
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well cant really speculate as to your issue without seeing the actual site so yes you would need to open it up,
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Old July 23rd, 2010, 04:56 PM   #7 (permalink)
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I've created an admin log on for you, but since you don't accept PMs I have no way to send it to you.
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Old July 23rd, 2010, 05:30 PM   #8 (permalink)
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You can send url admin login and ftp info to the contact us link in the header.
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Old August 21st, 2011, 02:46 PM   #9 (permalink)
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I should have updated this a year ago. The problem was the Forum database prefix setting. Like a bonehead I had put the Photopost database prefix in that spot and not the forum database prefix. D'oh! Which is why it didn't recognize me as admin.
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Old August 21st, 2011, 06:27 PM   #10 (permalink)
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Yep not a problem.
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