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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old May 13th, 2010, 02:53 PM   #1 (permalink)
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Users getting error while commenting on photos

Hi,

I've had several users complaining that they can't comment on the photos. Sometimes it works for them if they hit back space(or go back to pager from the error page) and hit enter again.

One user just reported today that this didn't work either. This is the error they're getting:

You did not fill in the comments or rating field.



Thanks!

Last edited by lovemyjob; May 13th, 2010 at 08:56 PM. Reason: removed link
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Old May 13th, 2010, 05:46 PM   #2 (permalink)
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what version of the gallery do you have as this sounds like an old bug in the initial release and one of the bugs squashed in 7.01
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Old May 13th, 2010, 07:45 PM   #3 (permalink)
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Yes, it's 7.01.
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Old May 13th, 2010, 08:11 PM   #4 (permalink)
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I would seriously try redownloading and uploading the entire templates folder
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Old May 13th, 2010, 08:55 PM   #5 (permalink)
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Just the template folder or the entire package?

Thanks!
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Old May 14th, 2010, 08:21 AM   #6 (permalink)
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Just the templates folder or specifically the templates/vb4enhanced folder. This reminds me like I said of an old 7.0 bug that we fixed.
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Old May 17th, 2010, 12:22 AM   #7 (permalink)
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After uploading new files, users have reported that they're not getting errors. Thanks!
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Old May 17th, 2010, 07:36 AM   #8 (permalink)
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No problem glad to assist so it would appear that there was an old template in use
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