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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old December 21st, 2009, 11:05 AM   #1 (permalink)
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Went Live Today on VB 4

Ok I went live today with the new VB 4. PP worked fine on the test forum. The live forum gave me this error. " Only after I upload" the file below

product-pppro.xml


Fatal error: Cannot redeclare pp_get_ext() (previously declared in /home/chatter/public_html/forum.php(641) : eval()'d code:82) in /home/chatter/public_html/Photopost/inc_features.php on line 92

Thanks in advance Chuck

http://www.dollchatter.com

edit: If I disable the file only, I get this above my nav bar:
Warning: fetch_template() calls should be replaced by the vB_Template class in [path]/includes/functions.php on line 3889

Last edited by joseduddy; December 21st, 2009 at 11:08 AM. Reason: ad more info
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Old December 21st, 2009, 11:23 AM   #2 (permalink)
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You sure your using the proper mod?

http://www.photopost.com/forum/photo...n-4-0-3-x.html

We dont use fetch template calls anywhere in our mod for vb4
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Old December 21st, 2009, 11:33 AM   #3 (permalink)
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yes

Thats what I used. I had it running fine on the test forum. Whats the best fix. Re-upload all files and do a full install ?. will the data base be ok??
Can I totaly remove PP and run a fresh install ?
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Old December 21st, 2009, 11:35 AM   #4 (permalink)
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Well what is the code in the product xml that you get downloaded please post or sent to us via email as if your using the latest photopost and latest xml you should not be having an issue.

I run that mod on my site.
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Old December 21st, 2009, 11:39 AM   #5 (permalink)
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Here you go

Here it is . Thanks
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Old December 21st, 2009, 11:43 AM   #6 (permalink)
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Thats definately not our plugin complete

Your missing so much stuff makes me think your using old files and code my friend. There is way so much missing from what you posted.
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Old December 21st, 2009, 11:56 AM   #7 (permalink)
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Hi

That .xml was generated from PP admin. I have two in my admin see screen shot please. Looks like admin might be corrupt
EDIT: I fixed this issue.
Warning: fetch_template() calls should be replaced by the vB_Template class in [path]/includes/functions.php on line 3889
Was a VB issue. Your right just need to get full .XML code to run
Attached Images
File Type: jpg PP CP VIEW.jpg (14.3 KB, 8 views)

Last edited by joseduddy; December 21st, 2009 at 12:03 PM. Reason: edit
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Old December 21st, 2009, 12:00 PM   #8 (permalink)
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well looks to me like you have not uploaded clean files and started fresh as suggested in a previous post.

what you linked here was definately not the output of the xml I have for users to download. Your missing over half the mod. There is no fetch_template calls in the vb4 version. For a hint of what the source should look like look at the default source-vb4.xml file all that admin link does is takes that source and inputs proper global variables specific to your site and downloads it to you named product_pppro.xml for you to upload to vb.
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Old December 21st, 2009, 12:06 PM   #9 (permalink)
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No Prob

So re-upload all fresh zip files. Do a Install or upgrade??? no nothing??
Then add mod changes. ?
I can do a fresh install and it will still use my exsisting data base correct?
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Old December 21st, 2009, 12:52 PM   #10 (permalink)
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Fresh

removed everything from the PP folder on the server except.
Data
Uploads

Downloaded a fresh copy of PP from members area

uploaded and ran fresh install http://www.dollchatter.com/Photopost/install.php

Downloaded fresh copy of ppproplugin .zip and uploaded

pasted mod code from
http://www.photopost.com/forum/photo...n-4-0-3-x.html

dowloaded from PP admin new .XML and uploaded to VB products
here's what I have above header

Parse error: syntax error, unexpected '{' in /home/chatter/public_html/forum.php(641) : eval()'d code on line 165

goes away if I disable product.

Iam open to any suggestions.
Thanks for all your help chuck
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Old December 21st, 2009, 01:48 PM   #11 (permalink)
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Disable the forumhome plugin not the whole thing and see if everything else works.
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Old December 21st, 2009, 05:05 PM   #12 (permalink)
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Here you go

This is after deleting

{vb:raw template_hook.forumhome_top}

this sits above the header

Parse error: syntax error, unexpected '{' in /home/chatter/public_html/forum.php(641) : eval()'d code on line 165

So the Photopost program is running and working. I just can't put the
photopost featured photos block on the index page.
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Old December 21st, 2009, 07:08 PM   #13 (permalink)
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VB Responce

Here is what the VB Forum is say to do.



That error is definitely from a modification. Do everything here that you can.

To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

Next, disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

Do you have the same problem?

I did everything they asked. everything.! then I removed there define('DISABLE_HOOKS', true); and tryed again.

Any Thoughts/ below is VB new uploaded files as of today. see screen shot.
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File Type: jpg File Content.jpg (71.1 KB, 9 views)

Last edited by joseduddy; December 21st, 2009 at 10:16 PM.
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Old December 22nd, 2009, 12:50 AM   #14 (permalink)
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Jose yes this is a modification issue not a problem with photopost pro code and not a function of product support. Just like vbulletin we do not support code modifications.

Now if you visit the modification thread for the modification your trying to do you would see one user had the exact same issue trying to post on support about. He said it was a vbseo issue so you might want to ask the user in the mod thread what his issue was with vbseo and the plugin.
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Old December 22nd, 2009, 06:10 PM   #15 (permalink)
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No Answers

heres what they told me.


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That's not something vB would help you with, that's something the Photopost guys have to help you with.

Round and round we go where I stop I don't know. ????

cant find the Vbseo you talked about. How about a link please.
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Old December 22nd, 2009, 08:24 PM   #16 (permalink)
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I am not sure what your talking about this oddmud stuff you got me lost there

Here is what I am saying.

1. vBulletin does not support code modifications.

2. We do not support code modifications.

This you know already

I stated you could post your issue in the actual modification thread your talking about to see if someone can help you since this modification is not part of the photopost code and not something covered under product support.

Now I can tell you I would not mind helping you if I get free time but that might take awhile as product support is hopping right now with the release of version 7 of Photopost Pro and I have to help customers with the actual product. Modifications I assist with in free time outside work.
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Old December 22nd, 2009, 09:11 PM   #17 (permalink)
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Thank you very much chuck. Your super. I just wanted to have things the way they were. And so do my members. VB forum with Photopost Feature below the Nav bar. I guess what I should do is seperate the two. Just set up the PP index page with Photopost feature and add an external link on my VB forum to Photopost with a seperate data base. Then I won't get stuck in the middle of all this coding and mixing up. I just though that VB and Photopost worked together to make this work. I guess they don't, no fault of yours. You have gone above and beyond, and been a good friend too! for all these years. Until you get 7 done and they finish updates to VB 4.0 which they just sent out an email for a major patch. I will have to wait. Gonna go without Feature Photo and link it till all settles down. Thanks buddy.

Jose Duddy
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http;//www.dollchatter.com
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Old December 22nd, 2009, 09:46 PM   #18 (permalink)
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vbulletin and photopost work fine together. My site shows this without any issue. The little mod we are talking about works fine also and as stated I will gladly help you find out your mod issue when I have time but right now product support and customer issues take precendence before issues not covered under product support.
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Old December 22nd, 2009, 09:58 PM   #19 (permalink)
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Your Site

I think the site you are showing is VB Publishing Suite 4.0 Mine is VB Forum 4.0 Classic.

?????? not sure if there might be some code differences. Anyway. Just uploaded all new VB 4.0 pl1 files. Fresh files and going to try MOD again. Thanks. I'll leave you alone. Your busy enough. Nite
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Old December 23rd, 2009, 07:31 AM   #20 (permalink)
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Nope that makes no difference the plugin runs only on the forum and the forum is the same as yours
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