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[Chuck S]

Search - ReefTalk Gallery

Thats how a search displays in Photopost 7.01

[Fortissimo]

Originally Posted by Chuck S

Search - ReefTalk Gallery

Thats how a search displays in Photopost 7.01

I really not for sure why you replied this way Chuck. I know how search works in this new version, and the ability to see how many comments a photo has has been removed due to moving 1day/7day out of where it was and into "search". This has all been discussed and per the last post that Michael posted

Ah, now I understand. I think in the near future I'll have to code up options for what to display for the search results page to give it some more flexibility.

I am asking if that flexibility could be found, as of right now, it is not there.

[Chuck S]

Given the multitude of users posting in certain threads I merely have to post the status of how the application works which is what I have done. The flexibility does not exist and will most likely not be considered until Photopost Pro goes into a beta cycle which will be quite some time away.

Users wishing to obtain flexibility outside the normal program are free to discuss such things in the MOD CORNER outside product support.

[Fortissimo]

Originally Posted by Chuck S

Given the multitude of users posting in certain threads I merely have to post the status of how the application works which is what I have done. The flexibility does not exist and will most likely not be considered until Photopost Pro goes into a beta cycle which will be quite some time away.

Users wishing to obtain flexibility outside the normal program are free to discuss such things in the MOD CORNER outside product support.

I followed up, in this thread, to Michael's comment that specifically stated that he would be looking again at this in the near future. There is really no reason to assume that I should need to go elsewhere to discuss this when the main coder of the software has already stated that it's something he was looking towards doing himself.. If this has changed, then an update of such would have been appreciated, instead of providing information that has no bearing, what so ever, to what was asked as a follow up.

I'm wondering though.. if the support here at Photopost was a bit less contentious, would the community be more apt to help out and make modules for Photopost; like they do so freely for vBulletin. I guess that is something that I'll have to bring up in that other forum you mentioned.

[Chuck S]

Yes Michael did post he would look at this in the future however this post is still in a support forum which is why I replied saying the functionality does not exist yet. Michael does not really post here all that often at all.

As far as MODS the problem comes down to a lack of people with coding skills. We have offered mod forums for years for users to discuss with other users code hacking with one another. There are lots of users whom have posted mod requests in mod forums how ever there are very little people with the coding skills to do the mods. Another issue was that alot of people expected us to code modifications for them so much so that we had to actually post certain rules.

http://www.photopost.com/forum/photo...ead-first.html

Now discussing functionality that does not exist in the software users have two choices much the same as vb would tell you.

1. Users are strongly encouraged to post suggestions in the suggestions forum for the specific software for possible consideration to be given when there is an open development cycle for that application.

2. Users may post in the mod forums if they choice but code mods fall outside product support.

[Fortissimo]

Originally Posted by Chuck S

Yes Michael did post he would look at this in the future however this post is still in a support forum which is why I replied saying the functionality does not exist yet. Michael does not really post here all that often at all.

As far as MODS the problem comes down to a lack of people with coding skills. We have offered mod forums for years for users to discuss with other users code hacking with one another. There are lots of users whom have posted mod requests in mod forums how ever there are very little people with the coding skills to do the mods. Another issue was that alot of people expected us to code modifications for them so much so that we had to actually post certain rules.

http://www.photopost.com/forum/photo...ead-first.html

Now discussing functionality that does not exist in the software users have two choices much the same as vb would tell you.

1. Users are strongly encouraged to post suggestions in the suggestions forum for the specific software for possible consideration to be given when there is an open development cycle for that application.

2. Users may post in the mod forums if they choice but code mods fall outside product support.

I guess we'll have to agree to disagree Chuck, and perhaps that's a problem as well. I don't believe it's an issue of individuals lacking in coding skills, especially when you look at how incredibly robust vBulletin is and how people fall over each other trying to come up with new hacks for that software. They, however, have a really great underlining core, that have some affiliation with vBulletin, who verbally encourage them and are open in helping when they can. This has never really been the case here at Photopost. When we have talked about future things for Photopost, like in this thread, our suggestions are met with a some what antiquated and hostile attitude. It's discouraging. And when you remove functionality from existing software, which you have done, and then essentially tell the customer they are SOL, well, I'm not seeing how that builds customer confidence either. But again, we'll have to agree to disagree, and in the mean time, I will pay someone to put back into the software what was so haphazardly removed.

[Chuck S]

Yes we can agree to disagree on certain points that is bound to happen.

Now we both agree vbulletin.org has a very robust code hacking forum. vbulletin.com which is Internet Brands the company that manufactures the core code is not affiliated with vbulletin.org. Thats a very important distinction here because vbulletin.com does not support modifications.

You can not compare our company to vbulletin. Our company employees 6 individuals and is very small. We manufacturer some very well built applications for specific purposes. The vast majority of our customers are not hack authors therefore you see little action on the mod forums.

Now lets take into consideration the thread your talking about where there was alot of hostility mostly from customers but I beleive Scott's position was very well put throughout.

http://www.photopost.com/forum/1239014-post37.html

Photopost has held up its promise it made a year and a half ago. Now I really dont want to bring up or harp on old discussions it does not serve any purpose.

Photopost 7.x series is a promise we made and one we kept. Now taking the points Scott made lets understand how 7 series works any why we are even discussing this issue. You are upset because ALL searches are now all handled through the search script.

One of the key distinctions to make about the new SEO is there is only one url for a photo or category or search etc. This is absolute to provide true SEO functionality. This is why the functionality was changed. So nothing was done haphazardly here. This was a must to provide the SEO. In fact I would could consider this a bug that has existed in the software for along time that should have been changed back in version 5.5 when the searchid table was first created.

We have stated that adding certain new functionality to the search will be looked at in the future and I am sure this will be done but that takes time.

If all your trying to do is show comments on photos you can try this

http://www.photopost.com/forum/photo...ml#post1262463

[Fortissimo]

Originally Posted by Chuck S

You are upset because ALL searches are now all handled through the search script.

Actually no, I don't have an issue with the fact that everything is done with the search script, nor have I ever stated that. I am frustrated that functionality was removed from the software and the attitude that I should just now deal with it. The functionality that was removed was core to my business structure. Photopost made an assumption that removing that detailed information (and not replacing it elsewhere) would be insignificant, and for many sites, it is not insignificant.. and I've made that very clear in this thread and in the past. I'm further frustrated by being told that this would be looked into in the near future and then dismissed when I ask for an update.

You keep saying (I've seen you say it before) that one can not compare Photopost with other companies, and time and time again, you customer base has stood steadfast in their response; yes we can and more importantly, we should. Photopost is not a "unique" set up, and when our suggestions and thoughts are met with hostility (and I was not referring to the customers, but more to staff) this simply does not lead to building a customer base that is inclined to help,

You know Scott, I would love to help you guys further develop your product. Customer feedback should be valued by you guys.

But instead you are defensive and stubborn towards change.

We are your loyal customers trying to suggest features. Please listen to us!

[Chuck S]

The simply point I am making is we have made changes to the software that the majority of our customers voiced there opinions they wanted.

The search script has never displayed the number of comments on a photo but if your looking for that try clicking the link I placed above to a little mod I typed up.