Blank PP index page when integrating with VB

theprofessional · December 13th, 2009, 11:11 AM

I upgraded to 3.8.4 last night and noticed when I went to my PP directory, I get a blank page. I thought it was because I was running 6.21 so I went to 7.0 and the same thing. I have checked all my settings and they have worked before. I have checked the Common Issues and there is nothing there that I have not done. Any suggestions?

Chuck S · December 13th, 2009, 11:13 AM

probally a misconfiguration issue on your part pretty common. Check out number 2 that is what I would suspect

vBulletin Installation/Integration Common Issues and Resolutions.

theprofessional · December 13th, 2009, 12:07 PM

Quote:

Originally Posted by Chuck S

probally a misconfiguration issue on your part pretty common. Check out number 2 that is what I would suspect

vBulletin Installation/Integration Common Issues and Resolutions.

I have checked it many times over. The integration works, when you turn on the enable the vB3 Integration which uses your vB3 headers, footers and styles,
it shows blank. But when it is turned off, it shows PP without the VB style.

motowebmaster · December 13th, 2009, 12:18 PM

Turn on your php setting to display errors, that should tell you where the issue is. If you don't have access to your server's php.ini file put this line in your .htaccess file:

php_flag display_errors on

Chuck S · December 13th, 2009, 12:23 PM

Well your issue is very common and anytime that issue happens as noted in step 2 of that faq thread usually the $vbpath statement is incorrect.

The reason being is we are trying to include your vb global.php file and we cant find it because the path is wrong.

theprofessional · December 13th, 2009, 01:03 PM

Quote:

Originally Posted by Chuck S

Well your issue is very common and anytime that issue happens as noted in step 2 of that faq thread usually the $vbpath statement is incorrect.

The reason being is we are trying to include your vb global.php file and we cant find it because the path is wrong.

Is this something I can send you or does support, support this integration because I have changed nothing and I have had this script for years with no issues. If this helps anything, I have the .htaccess on the PP directory going. I have VBSEO on the forums. The only part that does not work is the header, footer, and style when turned on.

Chuck S · December 13th, 2009, 01:12 PM

Did you replace your config-int.php file when you upgraded?

You must have all the proper paths urls etc in that file.

Easiest thing make sure the file is 666 permissions.

Go to admin area and under admin edit integration make sure everything is correct.

Feel free to send us a url and admin login through the contact us link in our header. I think you will find I am correct your forum path is not correct in those settings.

theprofessional · December 13th, 2009, 01:16 PM

Quote:

Originally Posted by Chuck S

Did you replace your config-int.php file when you upgraded?

You must have all the proper paths urls etc in that file.

Easiest thing make sure the file is 666 permissions.

Go to admin area and under admin edit integration make sure everything is correct.

Feel free to send us a url and admin login through the contact us link in our header. I think you will find I am correct your forum path is not correct in those settings.

I upgraded all the files. I will send the info.

Chuck S · December 13th, 2009, 01:32 PM

If you upgraded all the files then as stated you messed up for configuration. You do not replace config files on an upgrade. I will keep an eye out for your email

Chuck S · December 13th, 2009, 01:38 PM

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You need to check your vbulletin plugins its a hack conflict. I turned off your plugin system and quess what loads fine