PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old October 23rd, 2009, 06:11 PM   #1 (permalink)
Junior Member
Verified Customer
 
Join Date: Dec 2006
Posts: 9
upgrade/install error

I just upgraded my pp to 6.2, and now I am re-running the install.php in order to integrate with an upgraded phpbb3 (from phpbb2).

I am on one of the last steps, and its giving me this error:
Quote:
Error: Are you certain that your database prefix is set properly?

I cannot see your phpBB2 "groups" table.

The prefix setting adds characters to the front of phpBB2 table names - please doublecheck this.
I have checked the prefix -its set correctly (its default). But why is it telling my phpBB2 in this error? I have selected phpBB3 as the forum integration...

I was following instructions in another upgrade post which said
Quote:
3. delete any usergroups entries under your usergroups table in photopost database
so I have done that in the pp db...is this what caused the error? It feels related...maybe?

Also, in the previous step I had some db errors...this could also be the problem I guess!
Quote:
Step 3: MySQL error reported: [INSERT INTO pp_categories (id,catname,description,catorder,thumbs,parent,children) VALUES (500,'Member Galleries','Individual user galleries - any photo category',1,'yes',0,'')]
Result: Duplicate entry '500' for key 1
Database: d60241050

Step 3: MySQL error reported: [INSERT INTO pp_settings VALUES (1,'Title for your PhotoPost Application','galleryname','','My Photo Gallery',1,1)]
Result: Duplicate entry '1' for key 1
Database: d60241050

Step 3: MySQL error reported: [INSERT INTO pp_settings VALUES (2,'Web site name','webname','','My Website',2,1)]
Result: Duplicate entry '2' for key 1
Database: d60241050

Step 3: MySQL error reported: [INSERT INTO pp_settings VALUES (3,'Your Website URL (include http://)','domain','','http://www.domain.com',3,1)]
Result: Duplicate entry '3' for key 1
Database: d60241050
...theres more like this....
Thanks in advance for your help.
k23m is offline   Reply With Quote
Old October 23rd, 2009, 06:31 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,739
I would not worry about duplicate entries that just means your photopost already exists

about your groups table error that tells me you are not entering the correct table prefix where asked on step 4

Usually its phpbb_
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old October 23rd, 2009, 06:38 PM   #3 (permalink)
Junior Member
Verified Customer
 
Join Date: Dec 2006
Posts: 9
Quote:
Originally Posted by Chuck S View Post
about your groups table error that tells me you are not entering the correct table prefix where asked on step 4

Usually its phpbb_
Yes it is, and thats what I have entered...but it doesnt like it!
k23m is offline   Reply With Quote
Old October 23rd, 2009, 06:50 PM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,739
well then I would suggest you double check your information as it is not correct then.

Maybe its phpbb3_

You can check your phpbb3 config file and check.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old October 23rd, 2009, 06:58 PM   #5 (permalink)
Junior Member
Verified Customer
 
Join Date: Dec 2006
Posts: 9
I have checked the actual database, and checked the config file...it says

Quote:
$table_prefix = 'phpbb_';
I know...it would seem it is wrong, since thats exactly what the error says...but since I upgraded from phpbb2 to bb3, and used the same databse, I dont think my prefix is phpbb3_ ...

Could I have done something wrong in a previous step?

You dont think its because I deleted the entries in the pp usergroups table? If it was, I am not sure how to get it back...unless I go back to the original db backup I made before the upgrade...and start over..which I would love to avoid!
k23m is offline   Reply With Quote
Old October 23rd, 2009, 07:02 PM   #6 (permalink)
Junior Member
Verified Customer
 
Join Date: Dec 2006
Posts: 9
why is the error saying phpbb2? Is it still stuck with bb2 for some reason because I am installing over top of the old version, even though I have told it 3 now?
k23m is offline   Reply With Quote
Old October 23rd, 2009, 07:13 PM   #7 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,739
Error: Are you certain that your database prefix is set properly?

I cannot see your phpBB2 "groups" table.

The prefix setting adds characters to the front of phpBB2 table names - please doublecheck this.

Thats pretty specific whatever you putting in there it cant find the phpbb groups table. You sure your forum database is correct on the config portion also?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old October 23rd, 2009, 08:49 PM   #8 (permalink)
Junior Member
Verified Customer
 
Join Date: Dec 2006
Posts: 9
ok...I guess it was my dumb mistake ... (you probably already thought that!) I was using the old forum db info. For some reason I thought they were the same (old and new forum db's) - I forgot I created a new one and imported the old data.

Thanks...problem solved! Thanks for your speedy help.
k23m is offline   Reply With Quote
Old October 23rd, 2009, 08:58 PM   #9 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,739


glad your all sorted enjoy your weekend.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
How do I install the Upgrade 6.1 lgjg7@msn.com Photopost Pro Installation & Upgrades 1 November 11th, 2007 09:52 AM
2.1 fresh install and... well, can't install. Database error. Exilera Installs and Upgrade - vBulletin 3.6x 6 December 2nd, 2006 10:50 AM
trying to upgrade a 4.6 install to current Silver_2000 Photopost Pro Installation & Upgrades 10 June 16th, 2006 07:20 PM
Best way for install / upgrade ? JoergZ Before You Buy 2 September 11th, 2005 03:57 PM
New install possible after bad upgrade? sammyman Photopost Pro Installation & Upgrades 3 March 3rd, 2005 08:02 PM


All times are GMT -5. The time now is 02:28 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0