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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old May 28th, 2009, 09:48 AM   #1 (permalink)
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No Photo Upload Prompts After Upgrade

I just upgraded from 6.2 to 6.23. I uploaded all php files, templates and images as well as the JS directory. I have verified that the files are there and not corrupt.

I no longer can upload photos because when I go to the photo upload page, I see the dropdown menus to select where the photos are uploaded to, I see the description field, keywords, etc., but there is no where to browse to select the photos you want to upload.

I also see no options in the Admin panel to enable/disable the Flash uploader.

According to the release notices by the Mods, there was no need to run the upgrade script if you were upgrading between 6.2 and 6.23 versions. Am I wrong?

Is there something else I'm missing?

Also, the uploader does not work in the latest version of Firefox or IE and yes, I have confirmed that I have Flash enabled in my browsers as I work on video files and run a flash video web site.
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Old May 28th, 2009, 10:20 AM   #2 (permalink)
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Update to the problem...

In IE6, there is a JavaScript error on the upload page:

Line: 421
Char: 2
Error: 'requiredMajorVersion' is undefined
UR: uploadphoto.php
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Old May 28th, 2009, 11:16 AM   #3 (permalink)
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what other java do you have running on your page have you disabled this to make sure you dont have any java conflicts?

Main Index - PhotoPost Photo Gallery

We run version 6.23 right here on this very site and the flash upload works. I also run Photopost on my site with the flash uploader enabled and all appears correct. I use the latest Mozilla, IE, Opera and Safari browsers although most of my time is spent in Mozilla.

Please post a url and test login for us to look at your site and see if we can suggest anything further. Initial suggestion is reupload all files except config, header, footer or stylesheet files and disable any java you have added in the header etc.
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Old May 28th, 2009, 11:30 AM   #4 (permalink)
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Chuck,

There is no other Java running. I would rather not publicly post a test log in for you, so please give me an email address to send you log in details to.
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Old May 28th, 2009, 11:30 AM   #5 (permalink)
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Feel free to email our company through the contact us link in the header above. Thanks.
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Old May 28th, 2009, 11:33 AM   #6 (permalink)
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Done.
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Old May 28th, 2009, 11:37 AM   #7 (permalink)
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Okay well I will email you from there.
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