Error creating thumbnail! Error code: 1

[MikeWarner]

Hi - sorry to post in here, just renewed and don't have access to support area.

I have just moved server and I get the following error when trying to upload new images:

Error creating thumbnail! Error code: 1

Command:

"/usr/bin/mogrify" +profile "*" -size 0x100 -quality 80 -geometry 0x100 '/var/www/vhosts/migweb.co.uk/httpdocs/gallery/data/506/thumbs/onone2.jpg'

The mogrify location is set correctly. I've also checked everything and all seems fine. I'm on a unix server. Please help.

Many thanks

Mike

[Chuck S]

what are the permissions on that directory at all levels? If you set the processor to GD2 does the image process?

[MikeWarner]

Hi Chuck

No GD1 and GD2 say file type is not supported (yet). I never got GD working on my old server either.

Mogrify Permissions:
8 -rwxr-xr-x 1 root root 6952 Apr 18 2008 mogrify

/var/www/vhosts/migweb.co.uk/httpdocs/gallery/data/506/thumbs:
8 drwxrwxrwx 2 mikewarner psaserv 4096 Apr 9 15:04 thumbs

Thanks

[Chuck S]

I might have to physically see the site and settings because that tells me permissions are not 777 or safe mode is on in PHP

You can send server details through the contact us link in the header.

[winnipesaukee]

Sorry to bump this thread but I am having this exact problem and there is no solution posted here.

I just moved to a new server and am getting this error when I try to upload a new photo:

Error creating thumbnail! Error code: 1

Command:

"/usr/bin/mogrify" +profile "*" -size 0x100 -quality 70 -geometry 0x100 '/home/donz/winnipesaukee.com/html/photopost/data/502/thumbs/trophy12.jpg'

PHP Safe Mode is off, all the directories all the way up are 777, but I still get the error.

Do you know how MikeWarner solved this problem?

Thanks.

[Chuck S]

Make sure your server path to your data directory is correct in global and storage options.

[winnipesaukee]

I just checked and double-checked all the config and options path setting and they all look fine. The data is set to /home/donz/winnipesaukee.com/html/photopost/data/ like it should be.

Update: Oops, I missed those storage options under Image Protection. I fixed those settings and everything is working fine.

Thanks.

[Chuck S]

Have a good evening

[Halfhidden]

Sorry to bring an old post back from the dead ... but I recycle you see

Chuck I have this error when uploading images in PP7. as far as I know nothing has changed and permissions for the album are 777.
I'm trying to replace a missing images and rebuild the thumbnail.
I've got to the image and hit edit and chose to replace the image and get this error after it has uploaded and presumably whilst it is generating the thumb:

Error creating thumbnail! Error code: 1

Command:

"/usr/bin/X11/mogrify" +profile "*" -size 100x68 -quality 90 -geometry 100x68 -unsharp 10 '/home/picturez/public_html/gallery/data/441/thumbs/Dolfijn(c)_vastgelopen_29-11-2000_voor_Mousehol__(_RRoosens_6-2001).jpg'

I have tried GD, GD2 and get other error messages. But nothing should have changed.
At the moment I an using ImageMagick

[Chuck S]

Are you sure you have the correct path to mogrify on your server entered in admin config settings?

You can also test to see if its related to that by setting your processor to gd2 under global options and see if uploads work.

Mogrify could be broke on your server as well. Do medium images process? are the main images resized down? if its just the thumb it could be permissions issue.

[Halfhidden]

Originally Posted by Chuck S

Are you sure you have the correct path to mogrify on your server entered in admin config settings?

You can also test to see if its related to that by setting your processor to gd2 under global options and see if uploads work.

Mogrify could be broke on your server as well. Do medium images process? are the main images resized down? if its just the thumb it could be permissions issue.

Well here's the odd thing. If I upload a new image it works. Thumb and large. I only seem to get this error if I choose edit an existing image and choose replace.

[Chuck S]

Does it happen with GD2 as the image processor?

[Halfhidden]

GD2 gives me this error:
Problem running JPEGTRAN:

"/usr/bin/jpegtran" -copy none /home/picturez/public_html/gallery/data/441/Dolfijn(c)_vastgelopen_29-11-2000_voor_Mousehol__(©_RRoosens_6-2001).jpg

Error Code: 2
And GD1 the same error

[Halfhidden]

Path to JPegtran: /usr/bin/jpegtran

Same as it has been for the past year

[Chuck S]

leave your processor on gd2 and clear the jpegtran line and try again

[Halfhidden]

Well it uploaded the image without an error except that no thumb was generated (although to be fair I guess i should hit the generate thumbnail button) but the medium image is missing and the large gives an error 404 page cannot be found

[Halfhidden]

mmmmm, this is interesting.
I've just noticed that although I am uploading the same picture because the image was missing. My local copy of the image (on my computer) is called image1. When I upload the image I see that the error messages that I get refer to a different picture name every time.
The error 404 page refers to:
http://picturepenzance.co.uk/gallery...ns_6-2001).jpg

And looking above at my postings Dolfijn(c)_vastgelopen_29-11-2000_voor_Mousehol__(%C2%A9_RRoosens_6-2001).jpg has been mentioned throughout the error messages even though this is not the file I'm uploading.

[Chuck S]

Have you tried clearing your uploads folder.

[Halfhidden]

I'm assuming you are talking about uploads folder and then 441 as that is the album it is being uploaded to? But either way I removed all of the uploads. I made a temp folder within upload folder and called it temp. I then placed the uploads in that folder making folder 441 empty. Tried the upload again and still got the error message strangely enough for the original file name despite uploading a completely different file name (as mentioned above)

[Chuck S]

not sure I understand the issue because if you upload an image called image1.jpg its not going to be renamed to that weird name

If you clear the uploads and upload that image1.jpg file thats the image that should be uploaded with that name.