PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old March 27th, 2009, 08:46 AM   #1 (permalink)
Junior Member
Verified Customer
 
Join Date: Nov 2008
Posts: 24
Login / Logout Issue. Possible Cookie Error

Greetings

We at perfectly captured are having a little trouble with our PHPBB 3.03 and photopost 6.2 integration.

We have set up the forum integration, and the session/cookie is able to pass from the photopost gallery to the forum perfectly fine, we are logged into the forum when we move across from the gallery.

However, when we move from the forum back to the gallery, the user is no longer logged in and has to re-authenticate. Our user base is getting slightly annoyed with this issue and we can not find out what is causing the issue. We can only presume a cookie integration problem. Our cookie settings are set as below:

[Photopost]

"PhotoPost Cookie Path" -> "/"
"Forum Cookie Prefix" -> "" (empty, blank, nothing in field)
"PhotoPost Cookie Domain" -> ".perfectlycaptured.com"
"Your SMF Cookie Name" -> "thisismycookie"

[PHPBB3]

"Cookie domain:" -> ".perfectlycaptured.com"
"Cookie name:" -> "thisismycookie"
"Cookie path:" -> "/"
"Cookie secure:" -> Enabled is ticked

Any advice would be apprechiated. Thank you

Regards

Helkoryo

Last edited by helkoryo; March 27th, 2009 at 01:54 PM. Reason: Changing cookie name
helkoryo is offline   Reply With Quote
Old March 27th, 2009, 08:51 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 52,666
If your cookies are setup correctly then there should not be an issue however you do not want to use this

"Cookie secure:" -> Enabled is ticked

I do beleive they warn you in phpbb if you enable this you could have cookie issues.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old March 27th, 2009, 08:55 AM   #3 (permalink)
Junior Member
Verified Customer
 
Join Date: Nov 2008
Posts: 24
Quote:
Originally Posted by Chuck S View Post
If your cookies are setup correctly then there should not be an issue however you do not want to use this

"Cookie secure:" -> Enabled is ticked

I do beleive they warn you in phpbb if you enable this you could have cookie issues.
The actual warning is :

"If your server is running via SSL set this to enabled else leave as disabled. Having this enabled and not running via SSL will result in server errors during redirects."

From what i know this secures the cookies using https whilst in transit from our server, to the clients. If possible i would like to keep this option on as it helps keep the cookies secure.

I will attempt this tonight and see what effect it has. Is there a way to keep this option available? and is there anything else wrong with the current settings that you can see?

Thanks for your time, and your amazingly quick response

Helkoryo
helkoryo is offline   Reply With Quote
Old March 27th, 2009, 09:20 AM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 52,666
well are all your urls running as https?

I am just saying this is the first thing I would check into

If your cookies are indeed set as you say then there should be no cookie issues as the cookie would be running on .domain.com which is all subdomains. usually people run into cookie issues when they dont set that and the urls change from domain.com and www.domain.com which of course is two separate cookies
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old March 27th, 2009, 01:43 PM   #5 (permalink)
Junior Member
Verified Customer
 
Join Date: Nov 2008
Posts: 24
Hello Chuck!

This has solved our problem for the moment. If possible i would like to, at some point, incorperate the secure cookie script from the phpbb forum software into the Photopost gallery (or somthing similar to the script)

As i don't know how this script works (as of yet) or where it is, it will take me a while to figure out how to do it. However when i get round to actually doing and sorting it, if you would like i will post it here for yours / anyones usage.

Could i suggest that you add in your site cookies and login FAQ post that users make sure not to enable the SSL cookie encryption so that others can gain from this and not end up having to ask because of a similar problem.

Thank you very much for your time, we hope we won't have to bother you too much again.

Regards

Helkoryo - Perfectly Captured Gallery - Main Index

Last edited by helkoryo; March 27th, 2009 at 01:53 PM.
helkoryo is offline   Reply With Quote
Old March 27th, 2009, 07:52 PM   #6 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 52,666
Personally I could not tell you what there secure cookie does as I never looked at it though they should be able to tell you more indepth about there software on their support site.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Logout issue jtorral Photopost Pro Bug Reports 1 January 25th, 2008 10:51 AM
Urgent - HEADER error on login/logout deniselambert General Discussion 2 September 6th, 2006 09:06 PM
New Users: Cookie and Admin login error... spiceman Photopost Pro Installation & Upgrades 9 September 6th, 2006 10:17 AM
Login Logout 404 Error Pages Shelby Installs and Upgrade - vBulletin 3.5.X 3 March 12th, 2006 03:06 AM
2.91 - logout doesn't clear cookie mtbwales ReviewPost Bug Reports 4 June 20th, 2005 03:23 PM


All times are GMT -5. The time now is 10:10 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0