Email issues

420 · December 29th, 2008, 03:31 PM

We just changed our server email software form Sendmail to Exim.

After doing this, I started receiving email error reports from the Photopost subscriptions.

My programmer has looked high and low and cannot figure out what is going in.
He even upgraded my version 6.11 to 6.2 to see if that would fix it, and it was unsuccessful.

Could it be a possibility that there are subscription emails being generated for a member who was deleted through Vbulletin, but not deleted properly through the Photopost system?

Please help us figure this out.

Thanks for your valuable time and support.

Quote:

Subject: Mail failure - no recipient addresses

A message that you sent contained no recipient addresses, and therefore no delivery could be attempted.

------ This is a copy of your message, including all the headers. ------

To:
Subject: XXX photo upload notification
From: webmaster@xxx.com
Message-Id: <E1LHG0c-0005Py-9A@mail.xxx.com>
Date: Mon, 29 Dec 2008 06:10:06 -0500

moslowjj has uploaded one or more photos to a category you subscribe to.

Image name: 100_13982.jpg
Title: NO MERCY UNKNOWN
Description:

Link to image: http://www.xxx.com/gallery/showphoto.php?photo=69314

To turn off subscriptions for this category, click on the following link:

http://www.xxx.com/gallery/misc.php?...scribe&sub=502

The xxx Team
http://www.xxx.com

Chuck S · December 29th, 2008, 06:50 PM

We use php's mail command to send email in Photopost so it may not work with that other product. Personally I have never dealt with exim. Your host might be able to assist

jrafuse · June 13th, 2009, 08:42 PM

Chuck,

I'm suddenly getting this as well. I have vBulletin and PhotoPost married properly, and everything was good up till about a month ago. No changes in server software, or anything else, and yes, before you ask I am running the latest (6.23) PhotoPost software. I believe that it might have something to do with a user being removed through VB, but not being cleaned out completely in PP, and leaving behind some Photo subscription links, but I can't seem to find these anywhere. I say this because I recently (just before this issue surfaced) deleted a couple of users who asked to be removed from the Forums, and since then I've been getting these messages regularly.

Hope this helps,

John

Chuck S · June 14th, 2009, 06:03 AM

Could be quite possible but that means you would need to search your site and do a query like this to remove all notifications for a query.

You should never really be deleting anyone in vb without first deleting them in photopost.

DELETE FROM pp_notify WHERE photo=YOURCATID;

jrafuse · June 14th, 2009, 04:13 PM

That's what I thought might have happened afterwards ... I assumed that the integration was complete however, so it didn't occur to me before. Is there any way to change some code, so it does a compare of the PP and VB users and only sends out the notices if they are in both? Otherwise I'm think I'm stuck trying to do a manual compare of the userlists to weed out the inconsistencies ?

Thanks in advance,

John

Quote:

Originally Posted by Chuck S

Could be quite possible but that means you would need to search your site and do a query like this to remove all notifications for a query.

You should never really be deleting anyone in vb without first deleting them in photopost.

DELETE FROM pp_notify WHERE photo=YOURCATID;

Chuck S · June 14th, 2009, 08:18 PM

There is nothing in the program that can do that. We delete everything if things are deleting from photopost but the issue is when you delete things from vb. There program does not know we are there no more than we perform vb functions in our code.

jrafuse · June 15th, 2009, 07:50 PM

That is what I thought might be happening ... oh well ... going in manual mode to find the culprits, as I can't just kill all subscriptions

Thanks,

John

Chuck S · June 15th, 2009, 08:10 PM

No problem have a good evening.