Please help with Error creating thumbnail! Error code: 1

[porcupine73]

Hello! Just installed my photopost this is going to be a great addition to my site! The installation went fine but I keep getting this error when trying to upload a picture:

Content visible to verified customers only.

Any suggestions on what else I should try?

Information/comments:

• Windows 2003 Server (VPS), IIS 6.0, PHP 5.2.6, MySQL 5.0.67 Win64
• Imagemagick version is ImageMagick-6.4.5-3-Q16-windows-dll
• Photopost Pro 6.2 with vb3 integration enabled
• Photopost installation is at Main Index - OzScience Photo Gallery
• Site also has vBulletin 3.7.4, vbAdvanced, Drupal, MediaWiki
  
• Uploading pictures in Photopost works if I switch to GD2. If I switch to Imagemagick I get the error above
• Imagemagick thumbs works in the vBulletin galleries
  
• Tried installing and using ImageMagick-5.5.6-Q16 from Photopost site download, but still get the same error
  
• Tried granting 'everyone' full access to the entire installation (temporarily!) as a test, still got the same error (and it does work with GD2).
  
• If I manually copy the file to the location in the error message 'C:/Inetpub/PROD/ozsciencecom/photos/data/500/thumbs/oilpumpbot00-1e.JPG' and then run the Imagemagick command from a command prompt, it does thumbnail the file.
  
• Have tried these various entries in the config-inc.php file (older attempts commented out)
  

  Content visible to verified customers only.
  

Not sure what else to try? I would really prefer to use Imagemagick rather than GD2 if possible. Thanks

[porcupine73]

If needed/desired I could give you temporary Remote Desktop access to the server. If you know what level you would need to look around. administrator, power user, etc.

[Chuck S]

1. Make sure permissions on the data and uploads directories at every level are set to 777 permissions

2. try editing image-inc.php file and remove this from the mogrify line

Content visible to verified customers only.

If all that is done try reinstalling Imagemagick in a short path directory like so

C:\imagemagick

4. You can also try using GD2 if its installed with your PHP as the image processor by setting the processor in global options to GD2 in admin panel

[porcupine73]

Originally Posted by Chuck S

2. try editing image-inc.php file and remove this from the mogrify line

Content visible to verified customers only.

ding ding we have a winner! Thanks! That worked, now it works with Imagemagick 6.4.5 I already had installed in that funky path 'C:\Program Files (x86)\ImageMagick-6.4.5-Q16'.
------------------------------------------------------------------------

Originally Posted by Chuck S

4. You can also try using GD2 if its installed with your PHP as the image processor by setting the processor in global options to GD2 in admin panel

Thanks, yep my Photopost works with GD2 too
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Originally Posted by Chuck S

1. Make sure permissions on the data and uploads directories at every level are set to 777 permissions

Thanks, yes after I got it working, I tried removing permissions, and if I removed change access for 'authenticated users' from the data directory I got the same error when uploading. Interestingly I was able to grant read&execute only access to 'authenticated users' the 'uploads' directory and it still works.

Now off to get some photos uploaded! Thanks again!

[porcupine73]

Kind of off topic, but just a note for fellow Windows Server users, whenever I edit a PHP file or other text file on the Web server, do not use notepad - it can add a byte-order mark which can then make the page show up blank when run through IIS. Wordpad save as text always works great for me. In fact I always open every PHP file in Wordpad and save it before I even try to publish it to the Web; lots of weird things happen on the client side if I don't.

[porcupine73]

I did end up changing my config-inc.php file to use the windows 'shortcut' path. The long path worked for posting a photo but gave an error in the options for rotate/flip/etc. Switching to the shortcut path works in both cases.
$mogrify_command = "C:\PROGRA~2\IMAGEM~1.5-Q\mogrify.exe";

[Chuck S]

have a good evening