PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old November 1st, 2008, 01:42 AM   #1 (permalink)
Junior Member
Verified Customer
 
Join Date: Mar 2007
Location: vegas
Posts: 20
cant upload again - should be something simple

back once again.. Using GD2

Getting error message

Code:
Content visible to verified customers only.
reference links I've used
Unable to Move file?
Unable to move File Error?
Unable to move file -> photopost - Google Search


options I've gotten from those references

checked to make sure your uploads as well as all directories under uploads are 777? Yes

if your absolutely sure your uploads and all its subfolders are all 777 check to make sure the uploads server path is correct in global options in admin
Yes

and make sure that safe mode is off under phpinfo in admin.
Checked and safe mode is off
checked it through ssh by going

Quote:
ssh account@address
password
su -
password
typed
Quote:
vi /etc/php.ini
went to line
Quote:
safe_mode = on
confirmed
Quote:
safe_mode = off
checked it through plesk by going
Quote:
plesk login
clients
domain
setup
confirmed safe mode on
turned safemode off
New Problem
Retry uploading a photo
WHITE SCREEN


reference
upload problem: white screen

added
Code:
Content visible to verified customers only.
to the pp_inc.php file

retried uploading same image and different image.
Same results white screen


Quote:
Originally Posted by Chuck S View Post
It is a result of using GD2 image processor which uses PHP memory since it is a part of PHP. Memory timeouts with larger files are common and plenty of threads here on this.

I prefer Imagemagick since it does not use PHP's memory. This edit on the pp-inc.php file might assist you

http://www.photopost.com/forum/showp...29&postcount=2

Also remember you can only upload a file up to your server's PHP max upload filesize
my only other thought is to attempt to install imagemagick for some reason whenever I try it fails and does not work for me. time to try it and see if I have any luck. I f I do I'll post back.

If you have any other ideas please let me know

Thank you
ahuf is offline   Reply With Quote
Old November 1st, 2008, 04:05 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
have you verified your server path has not changed to some other server path?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old November 2nd, 2008, 04:24 AM   #3 (permalink)
Junior Member
Verified Customer
 
Join Date: Mar 2007
Location: vegas
Posts: 20
Quote:
Originally Posted by Chuck S View Post
have you verified your server path has not changed to some other server path?
just checked through global options in the admin area

and checked through the ftp and it is set to the correct path

/var/www/vhosts/wwgym.com/httpdocs/forum
/var/www/vhosts/wwgym.com/httpdocs/forum/gallery

Main Index - My Photo Gallery
http://wwgym.com/forum/gallery/images
http://wwgym.com/forum/gallery/uploads
http://wwgym.com/forum/gallery/data
ahuf is offline   Reply With Quote
Old November 2nd, 2008, 08:24 AM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
You would need to email us a url and admin login through the contact us link above.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old November 2nd, 2008, 01:49 PM   #5 (permalink)
Junior Member
Verified Customer
 
Join Date: Mar 2007
Location: vegas
Posts: 20
Quote:
Originally Posted by Chuck S View Post
You would need to email us a url and admin login through the contact us link above.
sent under same topic as this thread "cant upload again - should be something simple posted by ahuf"

thank you
-Jon
ahuf is offline   Reply With Quote
Old November 2nd, 2008, 07:14 PM   #6 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
Okay will check it out and let you know.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
a simple question Gusso Photopost Pro How Do I...? 7 March 20th, 2008 12:59 PM
On/off switch + other simple ones kooley Before You Buy 8 January 5th, 2005 06:58 PM


All times are GMT -5. The time now is 12:15 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0