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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old October 18th, 2008, 07:36 PM   #1 (permalink)
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Errors on install

I have the following two errors after a new install, I have tried for V3 integration although when logging in which it says is successful I have no option at all.

Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [path]/photopost/forums/vb3.php on line 32

Warning: mysql_fetch_row(): supplied argument is not a valid MySQL result resource in [path]/photopost/pp-inc.php on line 4214

I have read this thread: vBulletin Installation/Integration Common Issues and Resolutions. and believe number 5 should correct my problem however, after looking at my config I only have the password for the master user to SQL to the database and not the actual database password for the vb forums (I hope you know what I mean) which I believe is required, I even tried adding a new user to the database which all privileges but I still get both of these errors, I've been trying for 30 minutes and searched through numerous threads but can't find a specific answer to my problem.
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Old October 18th, 2008, 07:54 PM   #2 (permalink)
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Fixed the issue, I contacted my server provider who set a new password on the database, that was the first problem, the second problem was where you enter the database prefix I only the last part after the _ instead of databasename_forum that part wasn't 100% clear that you have to enter the entire prefix.
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Old October 18th, 2008, 09:00 PM   #3 (permalink)
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I basically have everything completed, but I can't update admin or user permissions, and the only reference to this was someone using an old version but it didn't help the problem.
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Old October 18th, 2008, 11:54 PM   #4 (permalink)
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well you need to accurately run through the install script input all the correct information and then you should be fine.
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Old October 19th, 2008, 05:34 AM   #5 (permalink)
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well you need to accurately run through the install script input all the correct information and then you should be fine.
I've ran through it 5/6 times and as far as I can see its accurate, and I don't have another two hours to sit and try and install a bit of software, its not as if I'm a newbie at installing software but the install process is as clear as muddy water.
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Old October 19th, 2008, 09:49 AM   #6 (permalink)
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The issue here is if you cant login as admin then your usergroups where not imported correctly which falls inline with what you posted above.

Feel free to post to us through the contact us link in the header a url and admin login to your application for assistance.
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Old October 19th, 2008, 04:09 PM   #7 (permalink)
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The issue here is if you cant login as admin then your usergroups where not imported correctly which falls inline with what you posted above.

Feel free to post to us through the contact us link in the header a url and admin login to your application for assistance.
You've misunderstood me, I can log in as admin, I can't update group permissions, it welcomes me with my forum username, as it does with everyone else, but no one can upload any images as the usergroups won't update.
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Old October 19th, 2008, 04:39 PM   #8 (permalink)
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You may do as I posted for us to look into your situation I do not beleive I misunderstood you merely stating without seeing your install it is next to impossible to assist.
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Old October 19th, 2008, 04:58 PM   #9 (permalink)
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You may do as I posted for us to look into your situation I do not beleive I misunderstood you merely stating without seeing your install it is next to impossible to assist.
I'll mail the information, but there is obviously crossed wires somewhere if you thought I couldn't login as admin while I said I couldn't update usergroups.
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