New 6.11 Install - Trouble Uploading

[pbrown]

Hey all,

I just installed a new PP Pro 6.11. It's been installed for two days and was working fine. Now I can't upload images. I'm sure it's something I changed but I can't find it. Is there any debugging or logging that can be turned on?

The image seems to upload fine. There is a statement that says that the upload was successful but then nothing. No photo. I'm stuck.

[pbrown]

I did more testing. I can upload some photos but not others.

I have some photos that were taken on a Nikon D80 in NEF format and converted to JPG. I can up load those fine. I've tried both large and small file sizes and these have all worked.

I have a set of photos that were taken with a Panasonic cammera in JPG format. These images will not upload.

One of my users is trying to upload large images taken with a Canon DSLR. He hasn't been able to upload anything.

[Chuck S]

what size files are you uploading?

Sounds to me like your trying to upload an image larger than your server's PHP allows which by default is 2mb

[pbrown]

I think you nailed it. All of the failed uploaded are larger than 2MB. How to I set a max image size in PP? I don't want to increase the PHP size. I'd rather set a max file size in PP. I found the height and width and the max multimedia.

[pbrown]

I found where to set the max file size in PP. I tried 2000K and 1999K. I'm trying get PP to generate an error to that user that the file size is too large.

[Chuck S]

well you cant really because what happens is you are restricted to the PHP settings then come photopost settings therefore Photopost never gets to process the file as the server drops it.

you can try the new 6.2 beta with the flash uploader that might help

[pbrown]

I just set my PHP max upload to 4M andPP upload to 2000K and it seems to work now. It appears that the entire file must be uploaded before the file size can be checked.

[pbrown]

Thanks Chuck.

[Chuck S]

Correct

[gopherhockey]

I'm struggling with this as well.

I have gone into my user settings and set the kb limit to 2000. Users can still upload larger than that, and the system gives no warning.. it even says "photo successfully uploaded" and brings them back to a screen that shows everything but the new photo uploaded.

I even set this to 2 to test, and it still doesn't block the image size. Just to be sure I set this for all usergroups and still no error message.

Whats confusing for the users is that, due to the php limit, Photopost goes on about its business as if things were a success. There should be a better way to say "sorry, your image was too big - try shrink it first, and here is how you can shrink it bla bla bla". As is users with digital cameras increasingly have larger and larger photos and they are frustrated with the gallery... then they turn to other hosting methods that better compensate for this issue. End result is we're not getting photos placed in our gallery.

[pbrown]

Gopher,

Edit your php.ini file and increase the max file upload from the default of 2M to something higher. I ended up setting mine to 5M.

PhotoPost cannot compare the uploaded image to the image size restrictions until the entire file has been processes by PHP.

[gopherhockey]

Originally Posted by pbrown

Gopher,

Edit your php.ini file and increase the max file upload from the default of 2M to something higher. I ended up setting mine to 5M.

PhotoPost cannot compare the uploaded image to the image size restrictions until the entire file has been processes by PHP.

Thanks, I'll try that!

[Chuck S]

It will work if your trying to upload a larger image also the new beta has a flash uploader to upload images which bypasses the php restriction