Changed servers, can't process images

[Jim O]

I just moved a domain to a new server and I am getting the following errors when attempting an upload:

• /usr/local/bin/mogrify" +profile "*" -size 0x125 -quality 70 -geometry 0x125 (ImageMagick)
• (): Sorry, this image type is not supported yet. (GD2)

I have uninstalled and reinstalled both GD2 and ImageMagick (done according to the directions here!) with the same results before and after.

The path to mogrify is correct according to a "which mogrify".

Phpinfo indicates GD support:

gd.PNG

Data and uploads directories are 777.

The OS is CentOS 5.2 on a fresh install. Any ideas?

[Chuck S]

what is the full error on imagemagick?

Make sure your uploads and data directories are 777 permissions at every level that should help

[Jim O]

Originally Posted by Chuck S

what is the full error on imagemagick?

Error creating thumbnail! Error code: 1

Command:

"/usr/local/bin/mogrify" +profile "*" -size 0x125 -quality 70 -geometry 0x125 '/home/xxx/mydomain.com/photopost/data/500/thumbs/testimage2.jpg'

Originally Posted by Chuck S

Make sure your uploads and data directories are 777 permissions at every level that should help

I had done a chmod -R on 777 both directories and confirmed the permissions.


As an aside, both ImageMagick and GD are working on the server as they are able to produce verification images.

[Chuck S]

Both error code 1 and the GD2 error are permissions related. Have you verified safe mode is off in PHPINFO?

Have you also verified if you changed servers the new server paths are entered in global and storage options in admin? Its not pointing to an invalid server path?

[Jim O]

Safe mode is off:

safe_mode.png

The paths are correct.

[Chuck S]

You would have to send us a url admin login and ftp logins as something that I noted would have to be incorrect.

[Jim O]

Originally Posted by Chuck S

You would have to send us a url admin login and ftp logins as something that I noted would have to be incorrect.

I have it solved. After I confirmed that both ImageMagick and GD can procedd attachments in vBulletin I knew that there had to be user error (mine). Somehow, while I had updated the default path to storage, the "current path" was not updated in the "Storage Options". I corrected that and all is well.

Thanks, and sorry for the inconvenience. I've been pulling my hair out over this.

[Chuck S]

Not a problem glad to assist you