 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems | 
July 22nd, 2008, 09:18 PM
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#21 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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okay i sent you an email
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July 22nd, 2008, 09:22 PM
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#22 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 38
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Got it and replied
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July 22nd, 2008, 09:35 PM
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#23 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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ok got it and replying
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August 14th, 2008, 09:40 PM
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#24 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 38
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We just renewed tonight - and upgraded to 6.11 - no change. The server setting suggested (only a modest bump for php memory) - the server was already set at 256mb so I upped it to 392mb (which made no difference. We are still in the same situation as before the upgrade. I've spent about 2-3 weeks on this (in spare time) and have no clue.
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August 15th, 2008, 06:25 AM
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#25 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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well since I see no other replies from you or discussion what was the email addy so I can look up my reply to you on this topic as the conclusion was sent via email helpdesk not here.
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August 15th, 2008, 06:35 AM
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#26 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 38
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christianb at christianboards dot org
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August 15th, 2008, 06:45 AM
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#27 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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yeah being since there has been no discussion in weeks I want to see where we where at  | |
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August 15th, 2008, 06:30 PM
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#28 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 38
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I tried the phpmemory setting but that didn't help.
We renewed and upgraded and that didn't change things. I'm baffled.
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August 15th, 2008, 08:59 PM
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#29 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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Interesting I am not seeing any emails in our helpdesk from that email is there another.
at any rate for us to look at things email us with a url admin login and ftp information
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August 15th, 2008, 10:04 PM
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#30 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 38
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I think we've had that issue once before where I've sent some and they never showed up (which is when you sent me an email and I replied back). Which email do you want me to try again? the
support at photopost dot com
as in post 6? I've got the info set up ready to email.
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August 16th, 2008, 08:36 AM
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#31 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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Yes you can try that one. I also emailed you
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August 16th, 2008, 01:37 PM
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#32 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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Christian
Yes your issue is a hack conflict and not a problem within photopost itself
I disabled your plugin system and Photopost seems to work fine
You will need to set all plugins to inactive in plugin manager then turn the plugin system back on and enable plugins one at a time till you find the one that crashes the photopost. Then once you find out the cause you can contact the hack author about a possible fix for the issue
Last edited by Chuck S; August 16th, 2008 at 01:55 PM.
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August 16th, 2008, 01:38 PM
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#33 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 38
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Thanks,
David
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August 16th, 2008, 01:46 PM
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#34 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 38
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Easy enough, EzIRC 3.7.0 Version 1.06 was the culprit EzIRC 3.7.0 - vBulletin.org Forum
Also, can you remove the link from your last post please?
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August 16th, 2008, 01:56 PM
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#35 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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Not a problem | |
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August 16th, 2008, 03:39 PM
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#36 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 38
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Thank you  | |
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August 16th, 2008, 04:00 PM
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#37 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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have a great weekend if there is anything else we can assist with let us know.
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