 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
July 5th, 2008, 07:54 AM
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#1 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2006
Posts: 11
| 5.62 to 6.11 upgrade breaks Category.
I've tried several times to upgrade my Photopost 5.62 to 6.11 with same results. Basically, upgrading breaks Category listing, see below attachments. I've traced the problem to pp-inc.php file, and as soon as this file is copied over, it breaks the category listing. I've reverted back to 5.62 until I can find solution for this. Any help is appreciated.
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July 5th, 2008, 09:09 AM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,802
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Turn off your category cache in admin perform your upgrade you will be fine.
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July 7th, 2008, 02:51 AM
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#3 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2006
Posts: 11
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Thanks, that worked. Now, do I turn the category cache back on? Or turning it back on cause same problem?
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July 7th, 2008, 10:28 AM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,802
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You can turn the cache on thats fine. Have a good day.
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July 19th, 2008, 05:28 AM
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#5 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2006
Posts: 11
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turning the cache on breaks the category listing again.
With cache off, category listing is not showing for unregistered users. Any way to fix this?
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July 19th, 2008, 12:58 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,802
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We would have to see a link and login to your site because if everything is correct you should not have an issue. I can run cache on or off it does not matter.
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July 19th, 2008, 08:06 PM
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#7 (permalink)
| | Member Verified Customer
Join Date: Feb 2007
Posts: 31
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I have the same problem, I truncate the table pp_cache and now all works fine.
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July 19th, 2008, 08:41 PM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,802
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Not a problem most likely your cache table entry would not update
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July 20th, 2008, 03:42 AM
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#9 (permalink)
| | Member Verified Customer
Join Date: Feb 2007
Posts: 31
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and is posible regenerate de cache table?
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July 20th, 2008, 01:18 PM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,802
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Truncating or getting rid of the entry and allowing the program to regenerate it should work
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July 20th, 2008, 02:50 PM
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#11 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2006
Posts: 11
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how would I go about truncating and regenerating the pp_cache table. Are you talking about physically deleting the table?
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July 20th, 2008, 03:20 PM
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#12 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,802
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in phpmyadmin try running this
DELETE FROM pp_cache;
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July 20th, 2008, 07:23 PM
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#13 (permalink)
| | Member Verified Customer
Join Date: Feb 2007
Posts: 31
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And how allowing the program to regenerate it ?
I do not see the option on the admin panel
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July 20th, 2008, 07:52 PM
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#14 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,802
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If you turn on the category cache we should place an entry in the cache table.
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July 21st, 2008, 09:14 AM
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#15 (permalink)
| | Member Verified Customer
Join Date: Feb 2007
Posts: 31
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I try turn off the cache, delete from pp_cache and turn on the cache.
But 5 hours later the cache table is empty.
The value for 'Minutes to cache index page...' is 10 minutes.
Are some script to rebuild the cache table?
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July 21st, 2008, 11:40 AM
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#16 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,802
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It should be built within the script sure there are conditionals in the script. Is anyone actually viewing the gallery to rebuild it? The cache has to be on for it to be rebuilt and if you cleared the entry and it is on it will be rebuilt. If you turn it on and things display fine just leave it on.
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July 21st, 2008, 01:59 PM
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#17 (permalink)
| | Member Verified Customer
Join Date: Feb 2007
Posts: 31
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We have over 30 users viewing the gallerys.
I turn on the cache and you can see not working well now. I send you the link by mp.
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July 21st, 2008, 02:00 PM
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#18 (permalink)
| | Member Verified Customer
Join Date: Feb 2007
Posts: 31
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I can't message you, the link is *********
You can see the title of all gallerys publics and private users.
Last edited by vigape; July 21st, 2008 at 02:18 PM.
Reason: edited link
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July 21st, 2008, 02:01 PM
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#19 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,802
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That definately does not look like its upgraded correctly you can email support at photopost dot com
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July 21st, 2008, 02:15 PM
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#20 (permalink)
| | Member Verified Customer
Join Date: Feb 2007
Posts: 31
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Ok.
The finally solution.
the system is not capable of creating new cache if this is eliminated.
But if you can re-fill the table.
I restore the table with the data backup and runnig this:
UPDATE `pp_cache` SET `statscache` = NULL ,
`recentcache` = NULL ,
`popularcache` = NULL ,
`randomcache` = NULL ,
`calcache` = NULL ,
`catcache` = NULL ,
`catprops` = NULL WHERE `id` =1 LIMIT 1 ;
This sql flush the table, is the same that create a new row with id 1 and a timestamp and all others null if table is empty.
Now the system works fine, and re-fill the table with correct data.
yonglvnv, try it and tell us if works for you
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