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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old June 29th, 2008, 12:12 PM   #1 (permalink)
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Comments Box Missing After Upgrade

I think I fixed this in the past but I can't find the solution again.

I just upgraded to 6.1 from 6.01 and run VB Integration.

Since the upgrade the comments box does not show. The word "Comments:" and the Submit button show but no box. This is true in IE and Firefox.

I run VB 3.7 and have never used vSpell or any other hacks. The only plugins installed are those that come with the vBlog feature.

The comment box worked before the upgrade. Can you point me to the fix?

Thanks.

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Old June 29th, 2008, 10:00 PM   #2 (permalink)
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You dont allow guest commenting so I cant see a comment box or your issue. What do you mean it does not exist?
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Old June 30th, 2008, 09:32 AM   #3 (permalink)
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Quote:
Originally Posted by Chuck S View Post
You dont allow guest commenting so I cant see a comment box or your issue. What do you mean it does not exist?
Sorry, here's a login you can use:

Username: tester
Password: temp1234
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Old June 30th, 2008, 09:37 AM   #4 (permalink)
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wow that definately looks like a hack conflict

If you turn off your plugin system in vbulletin does the box appear?

Have you uploaded all the new photopost files except the config files?
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Old June 30th, 2008, 10:05 AM   #5 (permalink)
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Originally Posted by Chuck S View Post
wow that definately looks like a hack conflict

If you turn off your plugin system in vbulletin does the box appear?
I deactivated all the plugings in vBulletin. The only ones there were associated with the vBulletin Blog feature. The comments box still doesn't show.

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Originally Posted by Chuck S View Post
Have you uploaded all the new photopost files except the config files?
I did upload all the 6.1 files which may have been a mistake. If I just uploaded the changed files I may have been able to avoid a weekend's work fixing everything.

The comments box was working fine until the 6.1 upgrade. No changes have been made to vBulletin in a long time. The vBulletin installation is very clean with no hacks or additional plugins installed.

I could be wrong, but I remember having this same problem when I upgraded to 6.01. I seem to recall that a file had to be moved from the vBulletin install to the PhotoPost files.

Thanks for your help. I am really getting desperate to fix this and return my PhotoPost system to the normal state it was in before the upgrade.
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Old June 30th, 2008, 02:25 PM   #6 (permalink)
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You can email us ftp info and an admin login to look at things but we run a stock vb photopost install here with no issues and my site is also a vb integrated install and I dont see any issues as well so we need to see what is different about your install.
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Old June 30th, 2008, 03:06 PM   #7 (permalink)
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I have sent you FTP and admin logins by email.

Thanks for your help.
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Old June 30th, 2008, 03:37 PM   #8 (permalink)
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OKay we will check it out and let you know
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