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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old June 8th, 2008, 01:03 PM   #1 (permalink)
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Error with pocessing photos

Hi,

I use some servers with near the same config (loadbalancer, same domain). All server uses the same directory for the webserver and the same config (php, imagemagick). Uploading on all server ist ok. Only one server sends me this errormessage if I upload photos:


Error creating thumbnail! Error code: 1

Command:

"/usr/bin/mogrify" +profile "*" -size 120x90 -quality 70 -geometry 120x90 -unsharp 10 '/srv/www/htdocs/web1/html/webs/domain/photopost/data/500/thumbs/CIMG8765.JPG'


If I shut down the apache and start it on a different one the photos processes perfect then.

I have spend many hours to find out what's wrong here. Can someone please give me a hint for debugging? What does photo post tries do do here?

Thanks for help.
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Old June 9th, 2008, 08:56 AM   #2 (permalink)
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My initial suggestion here is to check that your data and uploads directories are set to 777 permissions at every level. If that is the case try switching your processor to GD2 in the global options in admin where you set image processor. If things upload fine then the issue would seem to be with Imagemagick.
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Old June 9th, 2008, 11:09 AM   #3 (permalink)
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I will try this.

Are there some limitations if I use GD? I use GD with VB3 already.
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Old June 9th, 2008, 11:27 AM   #4 (permalink)
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It may have issues processing larger file types etc. You can give PHP more memory to compensate. We do have installation instructions for how to install Imagemagick here if you have that ability on the server

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Old June 9th, 2008, 12:26 PM   #5 (permalink)
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I have tested it, GD works perfect on the "problem" server.

Chuck, just to make it clear: I use a NFS-Export to export the whole apache-directory to many webservers. All servers uses the same files and directories. Only the imagemagick version is different. There is a SQL-Sever-cluster and a loadbalancer ahead of the webservers.

If users uploads some pictures it can be that it will be uploaded on server "a" and processed on server "c" and "b" ans so on. For this, all imagemagick installations must be working on all servers.

If there is no limitation in GD (execept the memory) I will use GD instead imagemagick.
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Old June 9th, 2008, 12:35 PM   #6 (permalink)
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well I would suspect an issue with Imagemagick. Maybe if its an older version maybe it does not like this and you can remove that from image-inc.php and try imagemagick again

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