Unable to move file after upgrading to 6.1

bobII · May 12th, 2008, 02:24 PM

I'm getting the following error when trying to upload a file after upgrading to 6.1

Unable to move file [/tmp/phphIL0vM] -> [/home/httpd/vhosts/**********/httpdocs/forum/gallery/uploads/368/Greg_Spires.jpg]

All the permissions are set properly... Please help!

Chuck S · May 12th, 2008, 03:32 PM

Please check a few things.

1. double check the 368 uploads directory and make sure it is indeed 777 permissions

2. double check in global options in admin your server path to uploads is correct.

3. Check in phpinfo in admin that safe mode is OFF on the server.

bobII · May 13th, 2008, 07:53 AM

Quote:

Originally Posted by Chuck S

Please check a few things.

1. double check the 368 uploads directory and make sure it is indeed 777 permissions

2. double check in global options in admin your server path to uploads is correct.

3. Check in phpinfo in admin that safe mode is OFF on the server.

1. the permissions are set to 777

2. here is the path: /home/httpd/vhosts/*********/httpdocs/forum/gallery/data/

and it is correct

3. safe mode is off

Anything else I should check?

now that I think about it, the database resides on one server, and the website is on another. That is the only other thing I changed, but I did that before the software upgrade and it was working fine...

Chuck S · May 13th, 2008, 10:14 AM

I was specifically talking about the 368 directory under uploads make sure it is 777 permissions you seem to be talking about the data directory here but thats not where your error is.

bobII · May 22nd, 2008, 12:48 PM

I double checked and the permissions for folder 368 under uploads is set to 777

Any other suggestions?

Thanks in advance,
bobII

bobII · May 22nd, 2008, 01:03 PM

The owner of most of the directories under the 'uploads' directory was a user named 'bob', I changed them all to the owner named 'apache' and reset all their permissions to 777. I'm still getting the same error

Chuck S · May 22nd, 2008, 01:22 PM

You can email us at support at photopost dot com with a url and admin login as well as ftp but that error can only be caused by the 3 things listed that I am seeing

bobII · May 22nd, 2008, 01:35 PM

Is there a number where I can give such info? I don't like emailing login info

Chuck S · May 22nd, 2008, 01:55 PM

You cant reach support via any forum thing no. I could PM you here for you to send it but otherwise its email.

bobII · May 22nd, 2008, 02:01 PM

I just emailed them... Is there anything else I should check?

FYI - my database is one server, and my webserver is on another..

Chuck S · May 22nd, 2008, 03:19 PM

Not really if permissions and path are right and safe mode is off your next step would be to contact the host because if thats all set right sounds like a server issue but let me check first

Mojito · June 24th, 2008, 02:56 PM

I have the same issue. The folders is 777, the path to upload is correct and safe mode is off.
Is there a solution?

Chuck S · June 25th, 2008, 12:03 PM

What is your error because if permissions are correct and path is correct and safe mode is off there should be no issue.