upload problem

sharm · February 24th, 2008, 10:02 AM

dear pp support
one of my meber got this when he try to upload
Unable to move file [/tmp/phplScEyo] -> [/home/sharmuco/public_html/up/uploads/95/P1010150.jpg]

what its mean
thanks alot

Chuck S · February 24th, 2008, 01:54 PM

Hello the data and uploads directories are suppose to be 777 permissions at every level beneath those directories. The 95 directory under uploads clearly is not 777 permissions. if you ftp to your server and correct permissions he should be able to upload.

sharm · February 27th, 2008, 09:49 AM

dear chcks
i did what u ask me for but the problem still
i forget to tell u smal part that all the old memberS BEFOR I MOVE THE SITE TO THE NEW SERVER can upload nomaly but the new memeberS cant do athe gor the same problem home/sharmuco/public_html/up/uploads/95/xxxxxx.jpg
dont know what is wrong but i get tirde

Chuck S · February 27th, 2008, 10:41 AM

You would have to give us a url and admin login to look at your site but your permissions are either incorrect your paths wrong or safe mode is on on the server.

sharm · February 28th, 2008, 02:20 AM

i send u the info for my site in Private Message

Chuck S · February 28th, 2008, 07:06 AM

OK will let you know what I see

bobII · February 28th, 2008, 02:08 PM

I am having a similar issue... It is an intermittent problem when I try to upload:

Unable to move file [/tmp/phpubcht0]
[/usr/local/websites/**************/******/****/data/161/1avatar_me_ls.jpg]

Sometimes I can successfully upload a test item, then it will give me a similar error that I posted above...

In this instance, the folder '161' does not exist. If I create it and give it '777' permissions, it will work fine. But the next time I try to upload, it will select another folder that does not exist. The only folder that exist under the data directory are:

2
26
27
3
4
5
6
719
720
9

All permissions are set as instructed... Any ideas?

Chuck S · February 28th, 2008, 02:15 PM

Is safe mode on on the server under admin =>phpinfo?

bobII · February 28th, 2008, 02:16 PM

Safe_Mode is off... All permissions are set as per the instructions.

Chuck S · February 28th, 2008, 02:49 PM

well if safe mode is off I can not say why your directory would not exist but if I where you I would check to ensure all your numeric categories exist under the data directory.

bobII · February 28th, 2008, 02:54 PM

Quote:

Originally Posted by Chuck S

well if safe mode is off I can not say why your directory would not exist but if I where you I would check to ensure all your numeric categories exist under the data directory.

What categories am I missing? I posted the ones that currently reside...

Chuck S · February 28th, 2008, 03:35 PM

well category 161 for one. I could not tell you whats missing. The only way a category would not exist that I know if is if safe mode was on on the server which means the program will not work.

sharm · February 28th, 2008, 03:49 PM

my site now work ok did u fix it and what it was the problem

Chuck S · February 28th, 2008, 03:54 PM

I cant say all I did was clear your uploads directory

sharm · February 28th, 2008, 05:17 PM

any way thanks for ur help u are the best good job man

Chuck S · February 28th, 2008, 05:40 PM

No problem enjoy and let us know if you need anything else.

bobII · February 29th, 2008, 07:48 AM

Quote:

Originally Posted by Chuck S

well category 161 for one. I could not tell you whats missing. The only way a category would not exist that I know if is if safe mode was on on the server which means the program will not work.

but the folder seems to be randomly generated. If I create a folder '161', it will correct this particular upload. But when I try to upload another product, it will try to upload to another folder, which more then likely doesn't exist...

Chuck S · February 29th, 2008, 07:52 AM

Why is your uploads directory data then? Thats what is throwing off the discussion. You might want to include links and logins so we can comment.

bobII · February 29th, 2008, 08:44 AM

Quote:

Originally Posted by Chuck S

Why is your uploads directory data then? Thats what is throwing off the discussion. You might want to include links and logins so we can comment.

I have the following folder in my 'uploads' directory:

1

I will PM you with my website URL

Chuck S · February 29th, 2008, 08:46 AM

yeah I think you have something set incorrectly in your config.