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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old January 3rd, 2008, 04:08 PM   #1 (permalink)
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Host Move Now Errors

We just moved to another hosting service and now have errors trying to load PP. I fixed the path in the config-inc-php file but am still having problems. Here is what were getting:

Warning: chdir() [function.chdir]: No such file or directory (errno 2) in /home/qz6lwp/public_html/cropperscottage/pp/header-inc.php on line 63

Warning: main(/home/qz6lwp/public_html/cropperscottage/pp/global.php) [function.main]: failed to open stream: No such file or directory in /home/qz6lwp/public_html/cropperscottage/pp/header-inc.php on line 64

Warning: main(/home/qz6lwp/public_html/cropperscottage/pp/global.php) [function.main]: failed to open stream: No such file or directory in /home/qz6lwp/public_html/cropperscottage/pp/header-inc.php on line 64

Fatal error: main() [function.require]: Failed opening required '/home/qz6lwp/public_html/cropperscottage/pp/global.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/qz6lwp/public_html/cropperscottage/pp/header-inc.php on line 64
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Old January 3rd, 2008, 04:52 PM   #2 (permalink)
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Okay well you need to also correct your paths in config-int.php and then once you get Photopost back up and running you also want to change your data and uploads server paths to the new ones so images can be found in global options and storage options in admin.
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Old January 5th, 2008, 11:53 AM   #3 (permalink)
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My users are complainig about getting the following errors when trying to upload photos:

Warning: getimagesize(/home/croppers/public_html/pp/data/500/69judgeblack.JPG) [function.getimagesize]: failed to open stream: No such file or directory in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 250

Warning: Division by zero in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 295

Warning: getimagesize(/home/croppers/public_html/pp/data/500/69judgeblack.JPG) [function.getimagesize]: failed to open stream: No such file or directory in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 94

Warning: unlink(/home/croppers/public_html/pp/data/500/69judgeblack.JPG) [function.unlink]: No such file or directory in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 106

Sorry, this image type () is not supported yet.


I've checked my paths & made sure of permissions on the upload & data folder set to 777. Not sure where to go with this??
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Old January 5th, 2008, 12:09 PM   #4 (permalink)
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Never mind...I found the problem. Even though I changed my paths in the Config-int.php & config-inc.php, it looks as if they were still not right. In the admin panel I whent to storage options and at the bottom of the screen it has you path and url setting. The path there was still my old path on the old host. Changed that and it works now.
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Old January 5th, 2008, 12:16 PM   #5 (permalink)
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Yes that will do it. Glad your got it sorted enjoy your weekend.
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Old January 10th, 2008, 12:10 PM   #6 (permalink)
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We have a user complaining that she cannot upload and is getting a error:

Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 23104 bytes) in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 102

We verifed the issue by logging in as her. The rest of the community is not having a issue, and were able to upload files fine. Not sure what could be her issue??
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Old January 10th, 2008, 03:16 PM   #7 (permalink)
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FTP to your site and clear any directories under the photopost uploads directory and you should be fine. Her uploads directory has too many unprocessed files and your GD2 can not handle it. I would tell you to up your php memory but you already have it set to 40M
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Old January 15th, 2008, 07:16 PM   #8 (permalink)
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I've got three users getting this error:

was uploading my lo's and was only able to upload 2...this is the message when I try to upload:

"Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 10200 bytes) in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 102"

------And -------

***************
I was uploading my lo's and was only able to upload 2...this is the
message when I try to upload:

"Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to
allocate 10200 bytes) in
/home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 102"
***************


Would this indicate the memory issue you were talking about?? Uping the PHP memory, if so what should this be set to??

Thanks!
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Old January 15th, 2008, 07:18 PM   #9 (permalink)
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BTW - I did clear out the entire upload folder. I tried to upload a file and was fine. But it looks like mutiple files cause the issue.
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Old January 15th, 2008, 08:02 PM   #10 (permalink)
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Do you have mogrify on your server? If so you would set the correct path in the config options in admin and in global options set your processor to Imagemagick. If not all you can do is limit filesizes and raise memory in php. Basically with GD2 it is about compromise to what the server handles.

http://www.photopost.com/forum/showp...50&postcount=2
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