 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
January 3rd, 2008, 04:08 PM
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#1 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2002
Posts: 19
| Host Move Now Errors
We just moved to another hosting service and now have errors trying to load PP. I fixed the path in the config-inc-php file but am still having problems. Here is what were getting:
Warning: chdir() [function.chdir]: No such file or directory (errno 2) in /home/qz6lwp/public_html/cropperscottage/pp/header-inc.php on line 63
Warning: main(/home/qz6lwp/public_html/cropperscottage/pp/global.php) [function.main]: failed to open stream: No such file or directory in /home/qz6lwp/public_html/cropperscottage/pp/header-inc.php on line 64
Warning: main(/home/qz6lwp/public_html/cropperscottage/pp/global.php) [function.main]: failed to open stream: No such file or directory in /home/qz6lwp/public_html/cropperscottage/pp/header-inc.php on line 64
Fatal error: main() [function.require]: Failed opening required '/home/qz6lwp/public_html/cropperscottage/pp/global.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/qz6lwp/public_html/cropperscottage/pp/header-inc.php on line 64
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January 3rd, 2008, 04:52 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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Okay well you need to also correct your paths in config-int.php and then once you get Photopost back up and running you also want to change your data and uploads server paths to the new ones so images can be found in global options and storage options in admin.
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January 5th, 2008, 11:53 AM
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#3 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2002
Posts: 19
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My users are complainig about getting the following errors when trying to upload photos:
Warning: getimagesize(/home/croppers/public_html/pp/data/500/69judgeblack.JPG) [function.getimagesize]: failed to open stream: No such file or directory in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 250
Warning: Division by zero in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 295
Warning: getimagesize(/home/croppers/public_html/pp/data/500/69judgeblack.JPG) [function.getimagesize]: failed to open stream: No such file or directory in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 94
Warning: unlink(/home/croppers/public_html/pp/data/500/69judgeblack.JPG) [function.unlink]: No such file or directory in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 106
Sorry, this image type () is not supported yet.
I've checked my paths & made sure of permissions on the upload & data folder set to 777. Not sure where to go with this??
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January 5th, 2008, 12:09 PM
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#4 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2002
Posts: 19
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Never mind...I found the problem. Even though I changed my paths in the Config-int.php & config-inc.php, it looks as if they were still not right. In the admin panel I whent to storage options and at the bottom of the screen it has you path and url setting. The path there was still my old path on the old host. Changed that and it works now.
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January 5th, 2008, 12:16 PM
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#5 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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Yes that will do it. Glad your got it sorted enjoy your weekend.
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January 10th, 2008, 12:10 PM
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#6 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2002
Posts: 19
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We have a user complaining that she cannot upload and is getting a error:
Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 23104 bytes) in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 102
We verifed the issue by logging in as her. The rest of the community is not having a issue, and were able to upload files fine. Not sure what could be her issue??
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January 10th, 2008, 03:16 PM
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#7 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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FTP to your site and clear any directories under the photopost uploads directory and you should be fine. Her uploads directory has too many unprocessed files and your GD2 can not handle it. I would tell you to up your php memory but you already have it set to 40M
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January 15th, 2008, 07:16 PM
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#8 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2002
Posts: 19
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I've got three users getting this error:
was uploading my lo's and was only able to upload 2...this is the message when I try to upload:
"Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 10200 bytes) in /home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 102"
------And -------
***************
I was uploading my lo's and was only able to upload 2...this is the
message when I try to upload:
"Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to
allocate 10200 bytes) in
/home/qz6lwp/public_html/cropperscottage/pp/image-inc.php on line 102"
***************
Would this indicate the memory issue you were talking about?? Uping the PHP memory, if so what should this be set to??
Thanks!
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January 15th, 2008, 07:18 PM
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#9 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2002
Posts: 19
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BTW - I did clear out the entire upload folder. I tried to upload a file and was fine. But it looks like mutiple files cause the issue.
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January 15th, 2008, 08:02 PM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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Do you have mogrify on your server? If so you would set the correct path in the config options in admin and in global options set your processor to Imagemagick. If not all you can do is limit filesizes and raise memory in php. Basically with GD2 it is about compromise to what the server handles. http://www.photopost.com/forum/showp...50&postcount=2 |
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