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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old December 13th, 2007, 02:31 PM   #1 (permalink)
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Strange Upload Error after Migrating Photopost to New Server

Recently migrated our entire site to a new server. Everything is working fine including vBulletin, Classifieds and ReviewPost however with Photopost Pro 5.62, we have been unable to get the "Upload Photo" feature to work. When trying to upload a photo we get the following error displayed:
Quote:
Error creating thumbnail! Error code: 1

Command:

"/usr/bin/mogrify" -size 0x100 -quality 100 -geometry 0x100 '/home/allfordm/allfordmustangs.com/html/photopost/data/500/thumbs/featured.gif
After several days of considerable effort still no luck and no closer to resolving the problem. We have checked and rechecked all photopost settings including file paths. Our web hosting company's tech support team has also been heavily involved and after several days of investigation no one is any closer to resolving what the problem is being caused by. As best as we can tell the following ocurs when attempting to upload a photo:

Photopost Upload Problem.
- The thumbnails do get generated. When you upload a file you get the
bulkupload.php and it shows you the thumbnail of the picture you just
uploaded and it is 100x100.
- While on the bulkupload.php page where it shows you the thumbnail and
you have the option to checkmark which images you want to upload, you can
go to the photopost/data/500/thumbs directory and see that the thumbnail file is there, and it has already been run through mogrify and was resized down to 100x100.
- After the thumbnail is generated and before you press the 'Process'
button, something in photopost deletes it and then tries to generate another
thumbnail.
- Its basically trying to run mogrify on it twice but deletes it in the middle.

This one has us completely stumped. Anyone with any suggestions or ideas on what could be causing this problem?

Regards,

Scott Halliday
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Old December 13th, 2007, 02:43 PM   #2 (permalink)
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You would have to email support@photopost.com with full url admin login and ftp info.

As long as permissions are 777 on data and uploads recursively safe mode is off and the proper paths are in both global options and storage options in admin you should work fine.
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Old December 15th, 2007, 11:28 AM   #3 (permalink)
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Thank you Chuck. That seemed to do the trick. Uploads working once again!
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Old December 15th, 2007, 11:34 AM   #4 (permalink)
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Not a problem Scott saw you posted in the HOW DO I thread on moving servers so figured you would figure it out. Have a great weekend buddy.
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