Fresh, standalone install won't set cookies

digidivakathy · December 11th, 2007, 09:46 PM

I did a fresh install of Photopost tonight for a client and it won't set a cookie. I try to login and get the Login Successful screen but the get looped back to the login screen again. Even if I refresh, I am still not logged in. It is not integrated with anything and my cookie settings are:

Photopost cookie path: /
Forum cookie prefix: (blank)
Photopost Cookie domain: .digitalscrapbookingpreviews.com
Your SMF Cookie name: (blank)

Please help?

Chuck S · December 12th, 2007, 09:11 AM

http://www.digitalscrapbookingpreviews.com/

I do not see anything at that site is the name right?

Go ahead and post a real link and test login here so I can see your integration type and see how cookies are being created.

digidivakathy · December 12th, 2007, 09:22 AM

It's in a subdirectory. It's at

http://www.digitalscrapbookingpreviews.com/gallery

you can try to login as user/pass testing/testing.

Chuck S · December 12th, 2007, 09:28 AM

Your server is not found. Are you typing your url correctly here. Thats what I am saying here is your site does not exist. Is this domain name correct and resolved across the internet?

digidivakathy · December 12th, 2007, 09:42 AM

Sorry, try this instead:

http://digitalscrapbookpreviews.com/gallery/

Chuck S · December 12th, 2007, 09:46 AM

Try running these queries in your sql admin in your hosting control panel. You get no cookies created so obviously something is set wrong. This should help.

UPDATE pp_settings SET setting='/' WHERE id=171
UPDATE pp_settings SET setting='' WHERE id=172
UPDATE pp_settings SET setting='' WHERE id=173

digidivakathy · December 12th, 2007, 10:10 AM

Okay, thanks, Chuck, that does seem to have fixed the cookie problem. Now, can you give me any idea why when I click on the Member List link, I see no members? I've looked in admin for an option to turn them on or off and can't find anything. I know I have members, but they do not show up in the Members List. Any idea why?

Chuck S · December 12th, 2007, 10:16 AM

members list only shows people who have uploaded to photopost so do you have any photos uploaded yet?

digidivakathy · December 12th, 2007, 10:21 AM

Well, there was one user with one uploaded photo and she didn't (and still doesn't) show on the Member List, but when I added a photo myself, I did show up. Wonder why she doesn't show up on the list?

Chuck S · December 12th, 2007, 10:46 AM

In Admin => Scan Database you can choose to rebuild the members last thumbnail see if this assists your issue.

digidivakathy · December 12th, 2007, 10:49 AM

Yep, there she is! Thanks, Chuck!

Any idea why the original issue with cookies came about? I'm doing another Photopost install in the next week or so and would love to avoid that from the beginning if possible.

Chuck S · December 12th, 2007, 12:01 PM

You dont need to set any domain or prefix for cookies in photopost but without knowing what you had set in the cookies its hard to say. I see what you say you set them to but that does not appear to be correct since no cookie was set. Most Likely your cookie path was set to something other than / as in set to a variable that cant be there so no cookie was created