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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old November 29th, 2007, 12:39 PM   #1 (permalink)
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Error after switching to imagemagik

I was having size issues with GD2 so I upgraded the server to imagemagik but this is the error I am getting now:
Any place I should look ?

Error creating thumbnail! Error code: 1

Command:

"/var/www/vhosts/lifeinitaly.com/subdomains/my/httpdocs/photopost/mogrify" +profile "*" -size 100x75 -quality 70 -geometry 100x75 -unsharp 10 '/var/www/vhosts/lifeinitaly.com/subdomains/my/httpdocs/photopost/data/540/thumbs/2007-05_122_1024x768_.JPG'


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Old November 29th, 2007, 12:42 PM   #2 (permalink)
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HMM if you edit image-inc.php and remove this do uploads work?

Code:
Content visible to verified customers only.
You have verified your data directories at every level is 777 beneath it?
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Old November 29th, 2007, 01:13 PM   #3 (permalink)
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I removed that code and get this now
Error creating thumbnail! Error code: 1

Command:

"/var/www/vhosts/lifeinitaly.com/subdomains/my/httpdocs/photopost/mogrify" -size 100x75 -quality 70 -geometry 100x75 -unsharp 10 '/var/www/vhosts/lifeinitaly.com/subdomains/my/httpdocs/photopost/data/540/thumbs/2007-05_122_1024x768_.JPG'

I just cheched the data/540/thumbs directory and it is 777 like all the other
P
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Old November 29th, 2007, 02:35 PM   #4 (permalink)
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Is safe mode on or off in PHPINFO?

If you just installed imagemagick it could be installed incorrectly. Does GD2 work on an upload? Here is our install instructions for Imagemagick.

http://www.photopost.com/howtoinstall-php.html
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Old November 29th, 2007, 02:59 PM   #5 (permalink)
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Here is my phpinfo
http://my.lifeinitaly.com/photopost/phpinfo.php

Imagemagik works as default on vbulletin so i think it is working correctly but I could call again my provider to see if they can re-install it

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Old November 29th, 2007, 03:10 PM   #6 (permalink)
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GD works then my other question?

Basically here that I see thats a permissions error meaning permissions are wrong on your data directory or there is an issue with the imagemagick install.
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Old November 29th, 2007, 03:22 PM   #7 (permalink)
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GD2 works but sometimes it hangs. It also hangs for file above 3 Megabytes.
If I add images I first shrink them with a little very useful program but it tends to hang on large files or multiple image submission. I have a dedicated server so memory should not be an issue
Thanks Chuck
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Old November 29th, 2007, 03:32 PM   #8 (permalink)
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GD2 is known to have issues with larger files sure. You can increase your PHP memory to 40 or 48 meg to see if that helps but if GD2 works for uploads this seems to single out an issue with your imagemagick install since uploads do work with GD2.
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Old November 30th, 2007, 05:27 PM   #9 (permalink)
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For Your Information, Chuck

I convinced my provider to reinstall imagemagik and all seem to work well now

Thanks
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Old November 30th, 2007, 05:40 PM   #10 (permalink)
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Glad to hear have a great weekend.
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