PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old October 31st, 2007, 12:24 PM   #1 (permalink)
Member
Verified Customer
 
Join Date: Feb 2003
Posts: 30
Error During New Install w/ vB3 User DB

I'm installing a new version of PhotoPost 6 (using my vB3 user database) with the intention of importing my current vBGallery. I get to "Step 4: Configuring PhotoPost" but when I submit that page I get the following error...

Quote:
Failed MySQL Query: [Resource id #4]:UPDATE settings SET setting='vb3' WHERE id=41
Error:
I've rechecked my config file and the settings on that step 4 page and everything looks right. Is there anything specific I should be looking at?
kilcher is offline   Reply With Quote
Old October 31st, 2007, 12:52 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,676
Okay well this is in your install trying to install Photopost. I dont see a specific error here what the rest of that error message say after error:

that tells me the specific query error. what is the url?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 31st, 2007, 01:15 PM   #3 (permalink)
Member
Verified Customer
 
Join Date: Feb 2003
Posts: 30
It goes back to install.php. That's where the error appears after I hit submit on step 4. There isn't anything else on the page after "Error:" it's just blank.

I'd rather not post the full url, if you need it I can e-mail it to support.
kilcher is offline   Reply With Quote
Old October 31st, 2007, 05:18 PM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,676
Yes email support@photopost.com so I can see what your doing.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 31st, 2007, 06:32 PM   #5 (permalink)
Member
Verified Customer
 
Join Date: Feb 2003
Posts: 30
E-mail sent. This isn't real urgent so no hurry. Thanks!
kilcher is offline   Reply With Quote
Old November 1st, 2007, 09:45 AM   #6 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,676
Not a problem will check things out and email you.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Help Install with VB3 ezurick Classifieds Installation & Upgrades 8 March 14th, 2007 06:53 PM
Failed install into vb3.6.3. ProRauder Installs and Upgrade - vBulletin 3.6x 4 December 6th, 2006 06:12 PM
2.1 fresh install and... well, can't install. Database error. Exilera Installs and Upgrade - vBulletin 3.6x 6 December 2nd, 2006 09:50 AM
problem with install: fatal error in vb3.php heynurse Photopost Pro Installation & Upgrades 5 December 9th, 2004 02:27 AM
Final Step VB3.03 Install SQL Error Table doesn't exist... Barry M Photopost Pro Installation & Upgrades 13 October 10th, 2004 05:45 PM


All times are GMT -5. The time now is 05:40 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0