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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old October 30th, 2007, 03:09 PM   #1 (permalink)
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PP Pro 6 - Cookie Change Error Problem

I just upgraded to PP 6. Everything was working... however I changed one of the cookie prefix options and now the site gets a Photo post message of:

We're sorry, but the system experienced an unrecoverable error. Please try again later.

I can't get back to admin to change. It's not the setting in config-inc... what file or mysql database do I have to change?
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Old October 30th, 2007, 04:20 PM   #2 (permalink)
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Any help on this cookie problem?

Any help?

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Originally Posted by mitchjaz2 View Post
I just upgraded to PP 6. Everything was working... however I changed one of the cookie prefix options and now the site gets a Photo post message of:

We're sorry, but the system experienced an unrecoverable error. Please try again later.

I can't get back to admin to change. It's not the setting in config-inc... what file or mysql database do I have to change?
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Old October 30th, 2007, 04:26 PM   #3 (permalink)
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Mitch that could not be a cookie setting you changed since changing cookies would not create an sql error.

The pp_settings table in the database has all your site settings. My initial impression without seeing a site url would be possibly you changed your forum table prefix in forum settings by mistake. I would suggest making sure setting 83 is the correct table prefix.

Please post a url sign in details and ftp to support@photopost.com for assistance if you are unable to figure out what setting you changed.
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Old October 30th, 2007, 04:49 PM   #4 (permalink)
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Originally Posted by Chuck S View Post
Mitch that could not be a cookie setting you changed since changing cookies would not create an sql error.

The pp_settings table in the database has all your site settings. My initial impression without seeing a site url would be possibly you changed your forum table prefix in forum settings by mistake. I would suggest making sure setting 83 is the correct table prefix.

Please post a url sign in details and ftp to support@photopost.com for assistance if you are unable to figure out what setting you changed.
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Old October 30th, 2007, 04:53 PM   #5 (permalink)
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Fixed!.. I had accidently changed the forum data prefix. Fixed it in mysql...thanks!
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Old October 30th, 2007, 05:49 PM   #6 (permalink)
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Glad to be of assistance have a good evening.
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