Membership Area

Neal-UK · October 30th, 2007, 01:53 PM

I can't get access and i've requested my details via e-mail on the online form several times and sent a support ticket some hours ago.

Help please.

Chuck S · October 30th, 2007, 02:03 PM

Thanks sales should respond to you if you sent in a ticket. If they dont let me know and I will nudge them.

Neal-UK · October 30th, 2007, 07:03 PM

Yeha sorted thanks. Only thing is, all of my products renewed and expired are showing except photopost......

Oh dear.

Neal-UK · October 31st, 2007, 08:36 AM

Sorted, my other account wasn't showing but support sorted that. I've also renewed my PP licence a while ago and e-mailed support, can't wait to upgrade. It's looking better.

Neal-UK · October 31st, 2007, 11:14 AM

Who validates renewals? Just i've been waiting since 10am GMT.

Chuck S · October 31st, 2007, 12:47 PM

10am GMT is is 4am where they process orders. Any order questions can be handled by emailing sales@photopost.com.

Neal-UK · October 31st, 2007, 12:50 PM

Any chance you can give them a nudge again Chuck S. I've already contacted them twice by e-mail with the information regarding the purchase.