 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
October 3rd, 2007, 12:43 AM
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#1 (permalink)
| | Member Verified Customer
Join Date: Feb 2003
Posts: 314
| No thumbnail
I did a new install on one of my sites that did not have a gallery before I moved it to my current licensed site and I found a problem.
When I uploaded a photo and then moved it the image to another category. The thumbnail in my Recent Photos on the PP front page does not display. It says No Thumbnail.
I went to the admin functions did these and it does not fix it.
Check for and create missing thumbnails.
Rebuild all thumbnails
Rebuild all medium images
Check here to recalculate photos/posts numbers and check children
Check here to scan for duplicate entries for same photo
Check here to update your user table last photo field
Any help would be appreciated before I move this to my licensed site.
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October 3rd, 2007, 01:31 AM
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#2 (permalink)
| | Member Verified Customer
Join Date: Feb 2003
Posts: 314
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The problem went away. I just logged in to the site again and it is now working. Weird.
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October 3rd, 2007, 10:37 AM
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#3 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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No problem have a good day buddy
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April 14th, 2008, 06:42 AM
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#4 (permalink)
| | Junior Member
Join Date: Oct 2007
Posts: 12
| Quote:
Originally Posted by attroll When I uploaded a photo and then moved it the image to another category. The thumbnail in my Recent Photos on the PP front page does not display. It says No Thumbnail. | Same thing happened to me just now. Moved an image from a category to my user album, and the thumbnail disappeared. Rebuild thumbnails didn't help.
The thumpnail is missing in the PP frontpage ("no thumbnail" image is displayed), but it's visible when I look at my album page.
I tried loging out and back in, as you wrote above, but that didn't help.
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April 14th, 2008, 07:04 AM
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#5 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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IN admin global options turn off the category cache and see if this helps.
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April 14th, 2008, 08:45 AM
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#6 (permalink)
| | Junior Member
Join Date: Oct 2007
Posts: 12
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I switched off the category cache, but it didn't help. On the frontpage, I can see the thumbnail in the "Random Images" area, but in "Recent Photos" or "Most Popular Images" I still get the "no thumbnail" message.
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April 14th, 2008, 09:21 AM
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#7 (permalink)
| | Junior Member
Join Date: Oct 2007
Posts: 12
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Some more info: the thumbnails show up 15-20 minutes after I've moved a picture. Looks like some sort of cache problem to me, so I changed Global Options->"Minutes to cache index page data for featured photos" to 0, which solves the problem. I don't know if there will be any performance implications though.
Could this be fixed by some option to invalidate the cache when i picture is moved or edited?
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April 14th, 2008, 02:58 PM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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We do issue a cache update if the photo is moved like so Code: Content visible to verified customers only.
I dont understand why your cache would not update there.
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April 15th, 2008, 06:08 AM
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#9 (permalink)
| | Junior Member
Join Date: Oct 2007
Posts: 12
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I took a look at the database, and the timestamp in the pp_cache table changes to another non-zero value immediately after I move a picture. No thumbnails, though. If I manually reset the timestamp to 0, the thumbnails become visible.
Does this give you any clues?
Where does that source code come from, BTW? I tried to grep for it and found occurences of "move_image_cat" in 4 files, but none of them had the code in your quote.
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April 15th, 2008, 07:42 AM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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editphoto is where my code came from  and the other file is adm-photo and both reset the cache.
The cache if it is 0 things should update anyway glad turning it off helps
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April 15th, 2008, 02:16 PM
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#11 (permalink)
| | Junior Member
Join Date: Oct 2007
Posts: 12
| Quote:
Originally Posted by Chuck S editphoto is where my code came from  and the other file is adm-photo and both reset the cache. | It looks different in my source (I've got 6.02). From line 513 in editphoto, the code is Code: Content visible to verified customers only.
without any update of the cache db table.
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April 15th, 2008, 04:48 PM
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#12 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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You can try making that block this Code: Content visible to verified customers only.
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April 18th, 2008, 07:04 AM
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#13 (permalink)
| | Junior Member
Join Date: Oct 2007
Posts: 12
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I tested that and it didn't help. Just to make sure I rebooted the server, but still no joy. Are there more people out there having the same problem or is it only me and attroll?
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April 18th, 2008, 08:01 AM
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#14 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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Its not a widely seen thing no as most people the cache refreshes fine.
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June 23rd, 2008, 08:47 PM
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#15 (permalink)
| | Member Verified Customer
Join Date: Apr 2005
Posts: 49
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I just had the same issue. Turning the cache off did not fix the problem but when I setthe cache time to '0' the thumbs appeared instantly.
Seems to me the move photo code needs to update a cache for the thumb that was moved and then this would not be an issue. The issue was in the "Recent Photos" block on the index page.
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June 24th, 2008, 08:35 AM
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#16 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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Yes true but where we move a photo it would appear we do update the cache so its all about checking what instance to see in the code.
what actions do you take to move a photo
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October 20th, 2009, 04:48 PM
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#17 (permalink)
| | Member
Join Date: Sep 2009 Location: Penzance UK
Posts: 159
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Oddly enough I'm experiencing the same problem. I moved some photos from a personal album to a sub category. Now the thumbnails in recent pictures show "No Thumbnails"
I have cleared cache in browser and don't have category cache enabled in options...
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October 20th, 2009, 04:49 PM
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#18 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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url?
I would think category cache but you say yours is not enabled. Plus this issue is quite old as well.
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October 20th, 2009, 04:51 PM
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#19 (permalink)
| | Member
Join Date: Sep 2009 Location: Penzance UK
Posts: 159
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October 20th, 2009, 05:04 PM
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#20 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,729
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Okay what happens if you put your cache time to 0?
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