Need Help! Urgent! Members Not Able To Log In

[JSDillon]

Members could login without problem until I added PhotoPost. From what I can tell reading the threads on this forum, it is a cookies issue. My cookie settings are as follows...

vB Cookies Options
Path to Save Cookies: /
Cookie Domain: blank

PhotoPost Cookie Settings
PhotoPost Cookie Path: /
Forum Cookie Prefix: blank
PhotoPost Cookie Domain: .mydomainname.com

PhotoPost config-int.php variable $vbpath
$vbpath = "/data/13/1/129/135/1292787/user/1383692/htdocs/forums"

Important Notes: I am logging in with no problem whatsoever. Only my members have said they have issues. Also, I was able to fix the problem when I had someone on AOL switch to their Internet Explorer browser. When they went back to their AOL browser, they started experiencing the same problem. I did verify with my members that this problem occurred right after I installed PhotoPost and integrated it.

Any suggestions on what settings I need to change? What should I look for?

[Chuck S]

Make sure you have in your Photopost config-inc.php file the proper vb license number where asked

Next cookies should be set like this in both applications

If you do this cookies should be aligned make sure to clear all browser cookies after changing settings

vB Cookies Options
Path to Save Cookies: /
Cookie Domain: .mydomainname.com
Cookie Prefix is in config file and it is bb

PhotoPost Cookie Settings
PhotoPost Cookie Path: /
Forum Cookie Prefix: bb
PhotoPost Cookie Domain: .mydomainname.com

[JSDillon]

Chuck S, thanks for the reply. I finally ended up deleting the entry for the cookie domain. It is now listed as.

vB Cookie Domain: blank
PhotoPost Cookie Domain: blank

If it works with the cookie domain being blank, is that okay? Is anyone else running an install with the cookie domain name being blank?

[Chuck S]

I would set both like I stated. If you leave it blank and someone goes to your forum and logs into www.domain.com/forum and then goes to domain.com/gallery they will not be logged into the gallery and vice versa in the forum. For a cookie to work on your entire site the cookies need to be set as stated in all products that use cookies.

[JSDillon]

Okay, let me ask you something else, I installed PhotoPost under my forums directory like so...

www.domainname.com/forums/photopost

Should I have installed it on the root directory instead like so...

www.domainname.com/photopost

[Chuck S]

It can be installed most anyway you wish in any subdomain directory etc. Thats why I state cookies need to be set the way stated so they work in all situations since www.domain.com and domain.com are two separate sites as far as cookies work.