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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old September 22nd, 2007, 12:27 AM   #1 (permalink)
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Direct link and (or) html code

Enabled and not showing.
Sorry guy's but by that number of bugs it is not a gold version, maybe rc1 not higher
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Old September 22nd, 2007, 09:17 AM   #2 (permalink)
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Sorry not a bug that I am seeing here. I think it is an oversight on your part with all the new icon thingies. Under the BBCODE line there is an icon that says MORE. Go ahead and click that and you should be fine.
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Old September 22nd, 2007, 12:09 PM   #3 (permalink)
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Do you mean that little icon's in the attached file?
Idon't see any icon with "MORE".
And the little box for direct answer's also don't work.
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File Type: jpg directlink.jpg (46.1 KB, 11 views)
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Old September 22nd, 2007, 03:25 PM   #4 (permalink)
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You need to turn on show ubbcode
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Old September 22nd, 2007, 04:06 PM   #5 (permalink)
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Quote:
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You need to turn on show ubbcode
Thx, that work's, but what is with the comment box the js-error's and the not working slideshow in IE7?
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Old September 22nd, 2007, 06:43 PM   #6 (permalink)
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what comments box errors. The slideshow has been reported and we are looking into it.
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Old September 22nd, 2007, 11:24 PM   #7 (permalink)
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what comments box errors. The slideshow has been reported and we are looking into it.
I mean the quick reply box with rating. See attached pics
When I want to make a comment to a picture, it came the same error:
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File Type: jpg quick-reply.jpg (24.5 KB, 9 views)
File Type: jpg quick-reply2.jpg (16.3 KB, 10 views)
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Old September 23rd, 2007, 09:08 AM   #8 (permalink)
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I must be completely blind here but your attachments do not depict any software bug. They do say you dont have permission so check all permissions etc. what does the permissions say since I dont read that.
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Old September 23rd, 2007, 09:35 AM   #9 (permalink)
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I must be completely blind here but your attachments do not depict any software bug. They do say you dont have permission so check all permissions etc. what does the permissions say since I dont read that.
Have nothing to do with permission's. The message said:
Voting or message failed (is missing), but voting and message are in the box.
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Old September 23rd, 2007, 10:15 AM   #10 (permalink)
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Okat comments work on my site as well. Only difference I see is 5.62 had this

Code:
Content visible to verified customers only.
Photopost 6.0 has this

Code:
Content visible to verified customers only.
You can try editing your comments.php file and try making sure the line is how the first quote has it.
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Old September 23rd, 2007, 10:36 AM   #11 (permalink)
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Quote:
Originally Posted by Chuck S View Post
Okat comments work on my site as well. Only difference I see is 5.62 had this

Code:
Content visible to verified customers only.
Photopost 6.0 has this

Code:
Content visible to verified customers only.
You can try editing your comments.php file and try making sure the line is how the first quote has it.
Thanks chuck,
but same problem.
When I use the icon for comments, I can write comments, but with the box not.

Last edited by Ivo2; September 23rd, 2007 at 10:46 AM.
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Old September 23rd, 2007, 01:15 PM   #12 (permalink)
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You mean quick comment?
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Old September 23rd, 2007, 08:16 PM   #13 (permalink)
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You need to turn on show ubbcode
Where is this option at to turn it on?

I've looked all through the admin area and must be missing it.
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Old September 23rd, 2007, 08:44 PM   #14 (permalink)
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You mean quick comment?
Yes, how in the attachment described.
And how I see, Fortissimo have the same problem
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Old September 24th, 2007, 09:23 AM   #15 (permalink)
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Correct and as I have clearly shown on fortissimo's site in his other thread I made a regular comment and quick comment with no issues. So thus far I am seeing no errors on any of the sites noted. Make sure to disable the vb plugin hack system and see if things are displaying right.
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Old September 24th, 2007, 10:42 AM   #16 (permalink)
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Correct and as I have clearly shown on fortissimo's site in his other thread I made a regular comment and quick comment with no issues. So thus far I am seeing no errors on any of the sites noted. Make sure to disable the vb plugin hack system and see if things are displaying right.
Yeah chuck, but tell me, why it's working before update?
I have turned off the plug in system, same result.
For me is that a bug and that's not a really a support from you.
User's are paying lot of money and they want to have a product without troubles. I would be happy if I don't need a support, but I'm not a coder and I think that's your job to find out, why your produc's arn't working as they must.
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Old September 24th, 2007, 11:08 AM   #17 (permalink)
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I've tested it now in firefox without errors.
That mean's, that you haven't tested the version in IE6 or IE7
Thus 2 Browser's using over 50% of my user's, firefox only 33% and I think that the percentage's on other site's are similiar to my site.
And you say that is'nt a bug, sorry but what else?
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Old September 24th, 2007, 11:13 AM   #18 (permalink)
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dude never said this was not a bug. Remember look back over this thread your trying to report all your issues in one thread. Sure the direct link thing is not a bug. The comments thing is not really a comments issue. It has to do with a java issue with lightbox we are checking out which we have stated in other comment box threads.

But for reference if you wish to obtain support in the future please open one ticket per issue and not all in one thread multiple different issues that will ensure we are able to help you. You must also place a url and test login here for us to provide you support. How can we see an error if you dont place a true link and sign in here.

This thread on the direct link issue I consider closed.
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Old September 24th, 2007, 11:29 AM   #19 (permalink)
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Tell me only one thing, why you don't have tested with IE?
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Old September 24th, 2007, 12:39 PM   #20 (permalink)
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If you wish to obtain support please respond to my last post accordingly. Thanks. Feel free to post in the appropriate thread on the proper issue or open a new thread. This post on direct link is closed.
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