 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
July 23rd, 2007, 11:16 AM
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#1 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2002
Posts: 19
| Red X for Avatars
I just installed the current release of PP and linked it to VB. The gallery users have no avatars. Please look here: http://www.cropperscottage.net/pp
Not sure what the cause might be as I have them turned on in the admin panel.
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July 23rd, 2007, 12:47 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,796
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Can you please post what the url of the image that it is looking for? My browsers dont show me image errors so I can not see any errors on your site
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July 23rd, 2007, 01:38 PM
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#3 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2002
Posts: 19
| Quote:
Originally Posted by Chuck S Can you please post what the url of the image that it is looking for? My browsers dont show me image errors so I can not see any errors on your site | If you look on the main PP page you'll see missing icons with red x's, next to random images & recent photos. http://www.cropperscottage.net/pp and look here for the avatar issue - http://www.cropperscottage.net/pp/sh...0&limit=recent
See below the user name in the comment, red-x no avatar.
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July 23rd, 2007, 04:01 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,796
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I would suggest you check your forum path in forum options and also in your vb options
You can also edit that custom style your using and in all options make those relative paths to images FULL URLS
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July 23rd, 2007, 04:35 PM
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#5 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2002
Posts: 19
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It was the forum path setting. If i'd had scrolled over a little more would of seen the the S was omitted in the path for Forums.
Thanks!
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July 23rd, 2007, 07:28 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,796
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Not a problem at all
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August 12th, 2007, 10:37 AM
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#8 (permalink)
| | Member Verified Customer
Join Date: Sep 2003
Posts: 313
| Quote:
Originally Posted by Ivo2 | Same problem here.
I have ask this many time without any solution sofar.
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August 12th, 2007, 01:05 PM
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#9 (permalink)
| | Member Verified Customer
Join Date: Apr 2007 Location: Austria
Posts: 59
| Quote:
Originally Posted by aberg Same problem here.
I have ask this many time without any solution sofar. | That sound's not really good for a pro software which was sold for $ 129,--
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August 12th, 2007, 01:07 PM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,796
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I see where no one in this thread has answered the question we asked so how would one expect a solution
I clearly see avatars on my site and others sites as well running the software
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August 12th, 2007, 01:24 PM
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#11 (permalink)
| | Member Verified Customer
Join Date: Apr 2007 Location: Austria
Posts: 59
| Quote:
Originally Posted by Chuck S I see where no one in this thread has answered the question we asked so how would one expect a solution
I clearly see avatars on my site and others sites as well running the software | Yes, but when a User have choosed to have no Avatar, you will see a red x, but how in the forum, it must be shown nothing. Red X looks very ugly.
I think this is a bug.
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August 12th, 2007, 02:14 PM
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#12 (permalink)
| | Member Verified Customer
Join Date: Sep 2003
Posts: 313
| Quote:
Originally Posted by Ivo2 That sound's not really good for a pro software which was sold for $ 129,-- | No so quick. 
The support is great and fast. 
Chuck and Micheal do a lot of very good work.
For your money you get a good peace of software with a lot of features.
Or better $ 129 is really cheap if I see the time they working on it |
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August 12th, 2007, 03:14 PM
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#13 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,796
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The issue we have here is I have asked for clear concise paths to images of these red x's a few times and no one answers the questions for us to provide support. I have clearly stated I run all the latest browsers which surpress images that do not come up from being displayed which means I see no errors or source from the page to assist therefore i rely on the information a user provides to try and assist. When someone does not respond then the issue can not get settled
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August 12th, 2007, 11:11 PM
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#14 (permalink)
| | Member Verified Customer
Join Date: Apr 2007 Location: Austria
Posts: 59
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I've chosed a user, which don't have a avatar.
Photopost said, the avatar gif is that path http://www.balkanforum.info//customa...atar1158_1.gif
But that couldn't be, because the User has no avatar.
Picture 1 shows a picture from that User.
Picture 2 shows the profile in vbulletin
Picture 3 shows the profile in photopost
Picture 4 shows a post of that user
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August 12th, 2007, 11:17 PM
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#15 (permalink)
| | Member Verified Customer
Join Date: Apr 2007 Location: Austria
Posts: 59
| Quote:
Originally Posted by Chuck S The issue we have here is I have asked for clear concise paths to images of these red x's a few times and no one answers the questions for us to provide support. I have clearly stated I run all the latest browsers which surpress images that do not come up from being displayed which means I see no errors or source from the page to assist therefore i rely on the information a user provides to try and assist. When someone does not respond then the issue can not get settled | Sorry chuck,
the goal is, that a path couldn't exist, because user have not a avatar, but photopost set a path to a avatar which couldn't exist.
Take a look on my attached pictures, maybe that could help. I can't better in english.
Thx
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August 13th, 2007, 10:41 AM
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#16 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,796
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The problem here has nothing to do with the image not existing. The problem here is no one would post those examples. We already know the image does not exist
Try in your vb3.php that your avatar code is this Code: Content visible to verified customers only.
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August 13th, 2007, 11:28 AM
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#17 (permalink)
| | Member Verified Customer
Join Date: Apr 2007 Location: Austria
Posts: 59
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Thanks Chuck,
I've checked the code, it's the same like you poste it. Code: Content visible to verified customers only.
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August 13th, 2007, 02:44 PM
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#18 (permalink)
| | Member Verified Customer
Join Date: Sep 2003
Posts: 313
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Because I have the same fault, I read with you. 
Also same code and same pictures here as Chuck in v3.php
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August 13th, 2007, 04:15 PM
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#19 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 66,796
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hmm well someone needs to send full server info admin login etc to support@photopost.com but again the issue here is I cant see these missing avatars so very hard issue to see and help with
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September 1st, 2007, 07:03 PM
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#20 (permalink)
| | Junior Member Verified Customer
Join Date: Sep 2004
Posts: 11
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Just for info, I'm having the same problem.
When a member does not have an avatar in his vBulletin profile, Photopost tries to display a nonexistent custom avatar based on the member's userid:
.../forum/customavatars/avatar2355_0.gif
2355 is the member's vBulletin userid and the file (avatar2355_0.gif) does not exist, hence the red X.
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