Using ImageMagick - Errors on Upload

[dvickers79]

I do realize this is a common problem; however, I have searched here prior to posting, and found no mention of this problem.

I have Imagemagick installed, and all paths are correct. The issue that I am having is that I can upload some jpegs fine, and others, with the same filesize, and the same dimensions just will not upload, and gives me the dreaded failure option.I have been unsuccessful to get any gif's to upload.

Steps that I have taken thus far:

1) Ensured that all pathing was correct
2) Tested with different jpeg extensions (jpg/jpeg/JPG) etc.
3) Tested with different image dimensions

[Chuck S]

whats the dreaded failure option? We would need urls test login and exact error to be of assistance thanks.

[dvickers79]

Chuck,

The Error is as follows:

Error creating thumbnail! Error code: 1

Command:

"/kunden/homepages/34/d177431473/htdocs/im/bin/mogrify" +profile "*" -size 100x80 -quality 70 -geometry 100x80 -unsharp 10 '/homepages/34/d177431473/htdocs/photopost/data/502/thumbs/IMG_9188.jpg'

If you need login information, I will PM that to you. Images are already in the upload folder so you can recreate the error. /upload/1

[Chuck S]

Thats a permissions issue you can do one of two things.

1. Make sure your data directory is 777 permissions at EVERY LEVEL DOWN. Meaning the thumbs medium mini directories all need to be 777 as well

2. If the above does not work try removing this twice in image-inc.php

Content visible to verified customers only.

If neither of those work then there might be something wrong with the way you installed imagemagick

[dvickers79]

gotcha, will try that now...thanks again

[dvickers79]

Just as an update:

Verified and re-chmod'ed the directory, and all subdirectories
removed that line 2x in image-inc.php

Neither fix worked, so now I will try to reinstall IM and see if that helps.

[Chuck S]

Yes if neither of those worked then it is your mogrify install that is not right