 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
July 3rd, 2007, 01:32 PM
|
#1 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
| Cant reinstall past step 4
I originaly posted this in another thread but Im not sure it was the right place so here it goes again. Quote:
OK Ill try and make this as simple as I can.
I'M not a novice at this but I'm stuck at step 4
Ive had the photo post gallery up for almost a year. nearly 3000 pics and everything was fine until a VB tech made a mistake in the last 3.6 upgrade. Somehow she crashed the vb and had to rewrite the VB_3 files to a new prefix. After nearly a month of hassles I had my forum back but somehow the Gallery was reading the old prefix that had one less member. Needless to say when anyone posted a pic it had the wrong ID below it.
So I did some research and noticed I had 2 galleries on the same database, both reading the same prefix and both with the same problems. I decided to delete the copy but I made a backup before I did. Once removing the copy I no longer had a working gallery. Somehow I delete the settings to the original gallery.
Try reinstalling the old setting but no luck. Tried a reinstall but got a list of errors a mile long. (read that Duplicate errors are no big deal so I didn't hassle with them) Checked and checked about 20 times that all my info was correct, correct URL, correct prefix both PP and my VB (since it was reset) Still cant get back step 4.
Tried to install PP on its own without integration and still cant get past step 4 on the install.
Tried a fresh copy of the Install.php straight from my original download and still cant get back step 4.
Tried deleting the admin-groups and started a fresh reinstall and still hung up at step 4.
Tried a fresh install on a separate database. Both forum and gallery and its working fine but I cant transfer the data to the new gallery. Cant get my FTP to transfer the settings in the database. Keep getting an error on the upload.
What I haven't tried. The errors are in (categories, settings, sort, admin-groups, sort member, and cache. I have NOT deleted anything other then the admin-groups (got reinstalled). I'm a bit freaked out that I could loose the settings for the original gallery and Ill have to reload all 3000 photos.
OK so that about sums it up.
Ive got a huge forum with no original gallery, just a blank white install.php page.
Ive got a 2nd test upload on a separate database but no actual data. Just a single photo as a test and the forum is blank with just the admin as its sole member.
I can post the errors on step 4 is you want but like Iver read since they are all duplicate errors I didn't think that was the problem.
Stuck at step 4. Any help would be great. Daniel
| |
| |
July 3rd, 2007, 02:09 PM
|
#2 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
After a bit more reading I noticed a (timeout code) for the Install.PHP but im not sure where to add it on the page. Quote:
ini_set("memory_limit", "32M");
ini_set("max_execution_time", 0);
function instdie( $message ) {
| |
| |
July 3rd, 2007, 02:55 PM
|
#3 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
I figured out where the code goes. But still a blank white page. Now from the start of the install.
|
| |
July 3rd, 2007, 03:05 PM
|
#4 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
Got the old Instal.php back in place and still stuck at step 4. Just a blank screen. Tried turning off my firewall and tried another brouser and still locking up at step 4. any help would be great. Thanks
|
| |
July 3rd, 2007, 05:37 PM
|
#5 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,858
|
Maybe there is an error being thrown up that isnt being displayed? Check your error log file and see if an error is being thrown up (most like a PHP error of some kind).
Did your server configuration changes (like safe mode enabled)?
You've got a pretty complicated problem there; but assuming userids did not in fact change between fixes, you should be able to just update the database prefix in setting table (using dprefix) to point to the right prefixed database.
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
| |
July 3rd, 2007, 10:14 PM
|
#6 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
Thanks. How do I check the error log? I looked in my FTP,and hosting admin and didn't see anything like that. Using IE if that helps.
Server didn't change and everything is still in the same database. Looks like she simply updated a working vb3 database and gave the forum a new prefix then uploaded my members and posts. The old vb3 prefix is still there as well as a 3rd test prefix.
Tried all of them, Same blank white gallery/install page on step 5.
pp_ prefix is unchanged aside for the reinstall attempts.
Not sure how to check for safe mode. Now I'm feeling like a newbie
Last edited by scalemotorcars; July 3rd, 2007 at 10:23 PM.
|
| |
July 4th, 2007, 08:18 AM
|
#7 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,858
|
Usually an ISP gives you access to your server access logs and there are two basic files - access_log and error_log; it was the error_log file that might help you.
If you have your old database in place and all your gallery, I don't think you need to be running install.php at all; you are just trying to get your gallery that already exists pointing to the new database.
Do you have the original database and everything in place so we can try to resolve the problem without running install?
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
| |
July 4th, 2007, 09:08 AM
|
#8 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
Everything is still there just a blank page. Thought it might be the prefix but I couldn't find the PP file that edits the forum prefix.
Ill check and see if my ISP has an error log now. |
| |
July 4th, 2007, 09:59 AM
|
#9 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
Found the error log. Nothing. |
| |
July 4th, 2007, 12:32 PM
|
#10 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
I Checked permission chmod and all files, looks good there. I did notice a few of the files were set at 777 in the gallery with the problems and a bit lower in the test gallery.
Just to waist time I did a quick check of each PP PHP page manually checking each in IE. Only the install and upgrade page's work at all. everything else is blank white.
Just in case I checked the filelist.txt and all required files are there. (doesn't mean there isn't a problem in one of them)
Also as a comparison I opened all my (test gallery) files in dreamweaver looking for the database prefix I used to active it and didn't find it. I'm assuming the prefix is located in a pp_ file.  
Last edited by scalemotorcars; July 4th, 2007 at 12:47 PM.
|
| |
July 4th, 2007, 04:51 PM
|
#11 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,858
|
config-inc.php is where you will find the prefix setting for your PhotoPost database.
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
| |
July 4th, 2007, 08:39 PM
|
#12 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
Yep I know that. Its the default pp_ and hasn't changed.
I meant where can I find the forum database prefix in the PP code. I use VB3 but my forum database got switched from the default vb3_ to 123test_ I cant find this (the forum prefix) anywhere in the PHP code. Since its on the intergration (step 4) that it locks up I thought it might not but recording the prefix to the correct php or ??? file.
I know for a fact that the forum is using the 123test_ prefix I checked it the conf inc file.
Any Ideals??? Ive run out of them. |
| |
July 4th, 2007, 08:53 PM
|
#13 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,858
|
It's in the database - dprefix is the variable name.
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
| |
July 4th, 2007, 10:27 PM
|
#14 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
Can it be modified? I noticed I cant edit those types of files. I think they were [myd, myi, and frm]. At least thats all I can see in my database.
Any other ideals?
|
| |
July 5th, 2007, 08:48 AM
|
#15 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
| removed due to size
Last edited by Michael P; July 5th, 2007 at 11:30 AM.
|
| |
July 5th, 2007, 11:30 AM
|
#16 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,858
|
You can't reinstall into a database that has already been installed.
You would need to modify the value manually using phpmyadmin or another database access tool (like in your control panel).
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
| |
July 5th, 2007, 11:36 AM
|
#17 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
Let me get this straight.
I download and install the phpmyadmin from http://www.phpmyadmin.net/home_page/index.php ?
Open that. Then what php file would I edit manually?
Would it be a php or pp_ ??? Not sure wher to start.
Last edited by scalemotorcars; July 5th, 2007 at 11:44 AM.
|
| |
July 5th, 2007, 12:00 PM
|
#18 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
Wow!! I just took a look at the install of Phpmyadmin. Yikes!!!
Im not sure I have the skills to take that on.
Any other ideals? There must be aother way or perhaps do you know of someone qualified to do this for a fee.
|
| |
July 5th, 2007, 12:51 PM
|
#19 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,858
|
Chuck could probably do this for you when he returns (tomorrow, I think); he does all of the custom work for our group.
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
| |
July 5th, 2007, 12:54 PM
|
#20 (permalink)
| | Member Verified Customer
Join Date: Oct 2006
Posts: 233
|
Check your PM I left you a message.
Ill patiently wait for Chuck. Thanks.... |
| | |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | | | | Thread Tools | | | | Display Modes | Rate This Thread | Linear Mode | |
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts HTML code is Off | | | All times are GMT -5. The time now is 02:23 PM. | |