well that sounds like you do not have your cookie prefix set correctly or the
vb license number
1. Make sure your cookie prefix is set in photopost admin here is a query you can run in phpmyadmin make sure to set to your cookie prefix in
vb if you have changed yours from the norm which is bb and seen in your
vb config file
UPDATE pp_settings SET setting='bb' WHERE id=172
2. Double check your config-inc.php file in Photopost and make sure the $vblicense line has the correct
vb license number not customer number