Install problem

[AMPP]

Hi

I am tearing my hair out - I just can't seem to get the install script to run.

Hoping someone can help.

cheers, Marie.

[Chuck S]

Hello what is the error you have?

Did you remove the .NEW extentions off the config files

[AMPP]

Hi there, yes the file extensions were removed on first attempt...the error is error 500 - problem running a script.

[Chuck S]

Actually error 500 is a generic server error which mean usually you need to look at the server error logs to tell more of what the problem is

I would suggest you look at this and go from there.

You sure PHP is running on your server. Example like powweb for one host you need to enable cgi before php is active and if not you will get an error 500

So definately more info is needed here

Url to Photopost and if possible url to phpinfo file to see php is running?

[AMPP]

PHP is definitely there - I checked the PHP info before I started the install.

All files CHMODded to correct permissions.

Thanks - look forward to your next suggestion

[Chuck S]

Link to phpinfo? I dont see where you have posted any info to assist us here.

[AMPP]

I have already told you PHP is running. I have checked all the pre-install prerequisites and the install file will not run.

[Chuck S]

If your not going to post any details so that we can assist you how are we suppose to assist?

Your not answering my questions. Your not providing links. Thus how am I able to provide you support.

[AMPP]

I have no intentions of compromising security by posting information publicly.

I am unable to private message you as you have chosen not to receive messages.

Please outline what specific information you require and explain how I can get the information to you privately.

Thanks.

[ArVeeGee]

I have this problem just a while ago after chmodding some files that were been 666 to 644 and then it works.