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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old April 21st, 2007, 02:03 PM   #1 (permalink)
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Unable to create/write .. error when creating categories

I am getting the following:

Code:
Content visible to verified customers only.
I have gone to the Global Options > Full SERVER PATH to PhotoPost data directory and the path shows as X:/dir/subdir/web/data.

The weird thing is that I have gone to the server and I see that it is creating the folders with all the subfolders and files for each category. Moreover, it seems that one is able to select the categories created in order to upload images. However, this can only be done after going to the Edit Usergroups > Select the parent category and click Save changes (Kinda like refreshing the permissions)

But, if I try to upload an image to one of the categories, I get

Code:
Content visible to verified customers only.

Questions:

1. Why am I receiving these errors?

2. Why is the application seems to be eating up the slashes?

3. What can I do in order not to have to refresh the permissions each time I create a category?

4. Does the application have issues creating thumnails for animated gifs? How does this works?

Thanks in advanced for your help,

Gladys

Last edited by globalstrata; April 21st, 2007 at 02:21 PM.
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Old April 21st, 2007, 02:41 PM   #2 (permalink)
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In your global options and storage options try making sure your paths are forward slashes like so

X:/dir/subdir/web/data

That is both global and storage paths in admin. As far as permissions you need to set both your uploads and data directories to READ WRITE EXECUTE permissions based on our install instructions for things to work correctly. You want GUESTS IWAM and IUSER accounts to have these priviledges.

I dont beleive animated gifs can have thumbnails created for them to my knowledge
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Old April 21st, 2007, 08:52 PM   #3 (permalink)
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Hello

I had already checked that the path was correct but I checked again and it is fine.

I ran mogrify directly from the command prompt, I noticed that the following are not shown as valid switches (unless they are hidden switches): +profile "*" -size 160x160 -quality 90. Is this program only compatible with the ImageMagick that you provide a link for in your website or is it capable of running under 6.3.3?

I just want to test if mogrify is able to put the file in the appropiate place. Right now I have given everyone, guess, IWAM, IUSR and Users full access and it still giving me the error but still creating the folder, subfolders and index.html files. It just weird that it "does not have access" but it is capable of creating all those objects.

Another thing that I have noticed, besides all the other mentioned, is that I only get phperrors when I have VB3_INTEGRATION ON:

Code:
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Thanks in advanced for your help,

Gladys

Last edited by globalstrata; April 21st, 2007 at 09:00 PM.
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Old April 21st, 2007, 09:29 PM   #4 (permalink)
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You must have the proper full server path in $vbpath line in your config-int.php and you should be able to turn on the vb3 integration

Have you tried using GD2 to process images and see if uploads work?
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Old April 21st, 2007, 09:57 PM   #5 (permalink)
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I have the right path for the $vbpath. I will try to install GD and see what happens.

Thanks,

Gladys
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Old April 22nd, 2007, 11:51 AM   #6 (permalink)
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Okay let me know
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Old April 24th, 2007, 12:01 PM   #7 (permalink)
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I am having problems getting GD to work. I am not sure if I am not installing it correctly or what. I will work on this over the weekend and let you know.

Gladys
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Old April 24th, 2007, 01:32 PM   #8 (permalink)
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Not a problem the GD site probally has more info on installing GD
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Old May 3rd, 2007, 09:46 PM   #9 (permalink)
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Question

Ok. I am back. Got busy with other things.

I have fixed most of the problems I was having. However, I am unable to upload images. The program says:

Code:
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I think I am getting this due to the same problems that I am having when trying to create a category in the Admin CP. When I try to create a category, it says:

Code:
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However, I see that the directories for the category are created under the DATA folder and the index.html files are placed under the directories so I do not think it is a permissions issue.

I have enabled PHP logging and under the phperrors.log I see the following:

Code:
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How can I prevent the program from cutting off the slashes from the directory in the first line of the category creation error and the second line as shown in the phperrors.log? It should be X:/dir/sub/dir/web/data/ instead of X:dirsubdirweb/data/. The global options shows the path correct but the phperrors.log show as displayed. I know I can code it manually but I would prefer not to.

Thanks,

Gladys

Last edited by globalstrata; May 3rd, 2007 at 09:55 PM.
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Old May 3rd, 2007, 10:12 PM   #10 (permalink)
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Well I guess the ImageMagick issue is not related to the Category creation issue since I have solved the category creation issue by modifying the Storage Options as specified in: http://www.photopost.com/forum/showt...54#post1182454 and Access Issue to Data folder on Windows Server. But I guess I am getting closer to get this working as I want it. I just will have to bite the bullet and try installing GD

Gladys
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Old May 4th, 2007, 08:41 AM   #11 (permalink)
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Your cat creation issue is because your global and or storage paths where missing the required forward slashes

As far as Imagemagick have you tried this yet? In image-inc.php remove this twice in that file

Code:
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Old May 4th, 2007, 09:22 AM   #12 (permalink)
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Woooooooooo Hoooooooo!!! That worked!! Awesome. Thanks for your help!!!

Gladys
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Old May 4th, 2007, 11:58 AM   #13 (permalink)
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Not a problem
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