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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old March 19th, 2007, 01:27 PM   #1 (permalink)
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Exclamation Integration issue - blank page

You'd figure after farting around with the software for as many years as I have, that I'd be able to easily debug this myself!

I'm doing a fresh install on a brand new spankin server. I'm having the typical can access the admin section, but when vb3 integration is turned on, I'm unable to access the main index.php page.

I've been over the server path again and again. Even cut and pasted straight from the phpinfo adding the appropriate end tags for forums and photopost.

The site is www.campgaea.org/forums/ and photopost is meant to come up at www.campgaea.org/forums/photopost

Straight from the vbulletin admin panel link to view phpinfo shows:

SCRIPT_FILENAME /var/www/campgaea/html/forums/admincp/index.php

and from config-int.php

$vbpath = "/var/www/campgaea/html/forums";
$pppath = "/var/www/campgaea/html/forums/photopost";

The only thing I can think of is that some option on the server is not enabled. That is causing the conflict.

This is a fresh new server we have fired up.

Any ideas?
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Old March 19th, 2007, 01:36 PM   #2 (permalink)
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You sure thats the correct path?

The only time I see that type of error is if that $vbpath is incorrect. Does the application show if you turn OFF the 3 options in that config-int.php file?
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Old March 19th, 2007, 02:50 PM   #3 (permalink)
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Yep, if I turn off just the first one (the vb integration) it shows. Though it's all white background and blue text.

The path is straight from the php info.

And if you go to www.campgaea.org/forums/photopost/adm-index.php you'll see the admin login page.

Trust me, it has me completely stumped..

I can provide an admin access to view the settings and php info if you would like.

Last edited by Cyricx; March 19th, 2007 at 03:05 PM.
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Old March 19th, 2007, 03:37 PM   #4 (permalink)
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Have you triple checked the path is this

$vbpath = "/var/www/campgaea/html/forums";

I know people make mistakes on install and maybe if it was this it would cause your error so make sure it is as noted above

$vbpath = "/var/www/campgaea/html/forums/photopost/forums";
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Old March 19th, 2007, 04:58 PM   #5 (permalink)
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Yep

Here is a cut and paste straight from the config-int.php

Code:
Content visible to verified customers only.
I've even attached the window for the ftp program that shows the server path.

These files are straight from a fresh download, even tried redownloading a batch and uninstalling and reinstalling.

I'm completely stumped on this one.
Attached Images
File Type: jpg ftpwindow.JPG (70.1 KB, 4 views)
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Old March 19th, 2007, 04:59 PM   #6 (permalink)
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Can you set display errors in PHP to ON so you can see the true error on this page? Do the servers error logs tell anything that might help. A white blank page does not really give anything to work with
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Old March 19th, 2007, 05:14 PM   #7 (permalink)
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Checking with my server admin to get that info.
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Old March 19th, 2007, 05:52 PM   #8 (permalink)
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Warning: require_once(./includes/functions_showthread.php) [function.require-once]: failed to open stream: No such file or directory in /photopost/header-inc.php on line 115

Fatal error: require_once() [function.require]: Failed opening required './includes/functions_showthread.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/campgaea/html/forums/photopost/header-inc.php on line 115
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Old March 19th, 2007, 06:37 PM   #9 (permalink)
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Make sure your using an unedited header-inc.php file from the latest download. If your using vb 3.5/3.6 series we never look for that file since that is only loaded for vb 3.0 series

Code:
Content visible to verified customers only.
I saw something similar with some user recently who was using a hacked header-inc file for some reason
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Old March 20th, 2007, 05:34 PM   #10 (permalink)
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Nope it isn't editted at all.

I'm going to dig around and see why it's reading that variable as on. Perhaps I missed setting something correctly.

EDIT - okay, so it defines it in that file... so the question becomes...

why is it finding this statement
if ( isset($bbuserinfo['userid'])

and moving on with defining it to off...

I've commented out that whole if statement and made the else statement just a definitive.

Which brings it up and working now.

Any ideas though what could be causing this issue? I hate dodging around problems, otherwise come next upgrade me or the next admin will experience the issue again.

Last edited by Cyricx; March 20th, 2007 at 05:43 PM.
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Old March 20th, 2007, 06:39 PM   #11 (permalink)
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No ideas. I am running an unedited vb 3.65 with no issues and Photopost 5.62
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Old March 21st, 2007, 11:08 PM   #12 (permalink)
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Okay, well my tweak has it working without a hitch, I'll try to debug it and see what's causing the confusion for the script. If it's something I'm experiencing with a fresh install of both, it may be that others experience it as well.

I'll let you know what I find out, most likely it's a setting I forgot to flip or something.
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