PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old March 3rd, 2007, 10:45 PM   #1 (permalink)
Junior Member
Verified Customer
 
Join Date: Mar 2007
Posts: 6
Error after install of Photo Post

After installing Photo Post with PHPBB integration, I go to my main photo post site and I get the following error:

Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /mnt/w0202/d08/s33/b02a1a0f/www/mydomain.com/gallery/forums/phpbb2.php on line 72

I'm setting the server up for the first time and did a complete re-install (including phpbb within a new database... phpbb is working fine by the way) and I still get the same error.

If I log into PHPBB and then go to my Photo Post page it recognizes my user I used on the forum, but I get the error along the top of the page.

Any ideas???

Thanks in advance

Gary
katana is offline   Reply With Quote
Old March 4th, 2007, 10:53 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,676
That error tells me that on install you have either entered incorrectly the phpBB database info on config or more than likely on step4 you did not correctly input the phpbb table prefix which is usually phpbb_
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old March 4th, 2007, 11:36 AM   #3 (permalink)
Junior Member
Verified Customer
 
Join Date: Mar 2007
Posts: 6
Thanks for getting back to me. I've double checked all my settings. The photopost tables are all getting added to my PHPBB database with the pp_ prefix. I decided to remove everything again (PHPBB and PP) and did a complete re-install with a new database name etc. and paid close attention to all the settings (including the PHPBB prefix which is phpbb_)... no errors during install of PP, everything looks to work fine but I still get exact same error when I try to launch the gallery or it's admin.

Again, if I'm logged into PHPBB and go to my gallery it is recognizing me and has logged me into the gallery but I get the error along the top of the page. If I try to go to the Admin page of PP all I get is the error with nothing under it.

Any other things I can try... permissions???

Thanks

Gary
katana is offline   Reply With Quote
Old March 4th, 2007, 12:04 PM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,676
What version of phpbb are you using?

What Integrations we support!!

We do note you need to be using version 2.019 and above. I think its actually 2.018 and above but the newer code has a session_keys table which yours does not have so upgrade your forum.

Code:
Content visible to verified customers only.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old March 4th, 2007, 03:11 PM   #5 (permalink)
Junior Member
Verified Customer
 
Join Date: Mar 2007
Posts: 6
Darn... PHPBB is provided by our hosting provider and it's 2.0.6... would have thought they would have had a newer version
katana is offline   Reply With Quote
Old March 4th, 2007, 03:14 PM   #6 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,676
You can easily download phpBB from phpBB.com and update your files uploading everything except CONFIG.PHP and then run this replacing with your domain name and forumpath

http://www.domain.com/phpBB/install/..._to_latest.php

Once that runs you delete the install and contrib directories and you should be fine. They have full upgrade instructions on there site though this is just what I remember from doing phpBB upgrades for customers
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old March 4th, 2007, 03:44 PM   #7 (permalink)
Junior Member
Verified Customer
 
Join Date: Mar 2007
Posts: 6
Thanks for your help, and the quick replies. I'll give it a try
katana is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Import from photopost to a fresh install of photo post theonlybug Photopost Pro Installation & Upgrades 3 January 11th, 2007 08:47 PM
photo post error rareclownfish General Discussion 0 May 14th, 2006 11:16 AM
Just Installed Photo Post. Getting Page cannot be found error! CharlieGSR Photopost Pro Installation & Upgrades 2 June 27th, 2005 11:43 AM
Post Install Problems imported_offline Installs and Upgrade - vBulletin 3.0.X 4 May 13th, 2005 12:12 PM


All times are GMT -5. The time now is 07:58 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0