PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old January 31st, 2007, 06:14 AM   #1 (permalink)
Member
Verified Customer
 
Join Date: Dec 2005
Posts: 69
Just moved server got this error

Dear Chuck,

Just moved to a new server, left me with one problem:

Warning: require(/u/t81746/sites/aromaniaforum.com/www/gallery/languages/english.php) [function.require]: failed to open stream: No such file or directory in /home/sloki/user/t81746/sites/aromaniaforum.com/www/gallery/pp-inc.php on line 175

Fatal error: require() [function.require]: Failed opening required '/u/t81746/sites/aromaniaforum.com/www/gallery/languages/english.php' (include_path='.:/usr/share/php:/usr/share/pear') in /home/sloki/user/t81746/sites/aromaniaforum.com/www/gallery/pp-inc.php on line 175


should i do something with pp-inc.php line 175? Please advise. Thanks
AbadiRed is offline   Reply With Quote
Old January 31st, 2007, 10:47 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,685
You need to edit your config-inc.php and edit the $PP_PATH and change it to this

/home/sloki/user/t81746/sites/aromaniaforum.com/www/gallery

You can then sign in and update in global options the data and uploads paths to the new paths and in storage options hit revert and save twice. That should do it
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old January 31st, 2007, 03:29 PM   #3 (permalink)
Member
Verified Customer
 
Join Date: Dec 2005
Posts: 69
Ok, but i still cant see any pictures, only "no thumbnails" images. Even worst, no admincp.
Would you login to my site and take a look?
AbadiRed is offline   Reply With Quote
Old January 31st, 2007, 09:01 PM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,685
I cant login to youre site I am not an admin

Anyway if you do not fix your paths as I noted in my post you are not going to be able to do anything. Did you also change your domain names? More info about what you did would help us here. As long as you updated the server path as long as the domain etc is the same you should easily be able to login and then go to admin control panel as I stated and change the global paths etc and then images should show.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 1st, 2007, 12:07 AM   #5 (permalink)
Member
Verified Customer
 
Join Date: Dec 2005
Posts: 69
At first I cant get to my gallery (errors as stated on my first post). Then I fixed confic-inc.php as you told me.
Voila, I can get in to gallery, I can see "recent photos" columns, featured photos at forumhome, pp_block at cmps page but no link to admincp, no pictures, and another error on top of gallery index page:

Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /home/sloki/user/t81746/sites/aromaniaforum.com/www/gallery/forums/vb3.php on line 32

New server support staff did all the migration. My forum is up and running well, only my gallery is not. I wonder if there were file corrupted somewhere or database missing during the migration process, or it just needs some minor settings on confic-inc.php I really have no idea.

If you need to login and take a quick look let me know
AbadiRed is offline   Reply With Quote
Old February 1st, 2007, 10:17 AM   #6 (permalink)
Member
Verified Customer
 
Join Date: Dec 2005
Posts: 69
The gallery is really messed up. I'll be waiting your help Chuck. Thanks
AbadiRed is offline   Reply With Quote
Old February 1st, 2007, 10:20 AM   #7 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,685
Check in your config file that your user database info is correct for vbulletin. Also in your photopost mysql settings table that setting 83 is the correct table prefix of vbulletin.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 3rd, 2007, 03:33 AM   #8 (permalink)
Member
Verified Customer
 
Join Date: Dec 2005
Posts: 69
Ok, now I can view all the pics. Looks like everything still there.
Admincp link is still not there (see attached pic), and all my 7 categories columns are still missing from gallery index page. We can find them only if we type their complete url (see attached pic). Please advise how to fix this. Thanks .
Attached Images
File Type: jpg am1 resize.jpg (94.4 KB, 3 views)
File Type: jpg am2 resize.jpg (84.6 KB, 2 views)
AbadiRed is offline   Reply With Quote
Old February 3rd, 2007, 03:53 AM   #9 (permalink)
Member
Verified Customer
 
Join Date: Dec 2005
Posts: 69
It also won't let me uploading pictures. It says that I dont have permission
AbadiRed is offline   Reply With Quote
Old February 3rd, 2007, 08:47 AM   #10 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,685
Try making sure all the correct files are uploaded and as far as permissions it is most likely caused by your database and prefix info not being correct have you corrected that so your login authenticates?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 4th, 2007, 03:47 AM   #11 (permalink)
Member
Verified Customer
 
Join Date: Dec 2005
Posts: 69
Where can I submit support ticket Chuck? members area?
I think I need someone to take a look and fix it for me cause I need to make it up and running very soon.
AbadiRed is offline   Reply With Quote
Old February 4th, 2007, 09:38 AM   #12 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,685
You can email sensitive info like admin login ftp login phpmyadmin login to support@photopost.com and reference this thread so they know what your talking about
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Moved to new server now problem paprman Photopost Pro Installation & Upgrades 10 October 11th, 2006 06:36 PM
Moved to other server: mysql error Joep11 Photopost Pro Installation & Upgrades 22 October 8th, 2006 06:55 PM
Moved to a new server get the following error message.. HUMMER Installs and Upgrade - vBulletin 3.5.X 7 September 12th, 2006 10:14 AM
Moved to a new server aacircle Photopost Pro Installation & Upgrades 5 September 5th, 2006 11:09 AM
Moved gallery to a new server and now I get an error JLuerken Installs and Upgrade - vBulletin 3.5.X 4 January 8th, 2006 11:03 AM


All times are GMT -5. The time now is 10:02 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0