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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old January 12th, 2007, 11:44 PM   #1 (permalink)
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Sorry, this image type () is not supported yet.

I've done a search on this and Tried everything in the previous posts. When I upload a photo I get the above error message, the file is actually uploaded into the directory, but I receive the error.

I'm using Windows 2003 Server IIS6
PHP 5.1.6
MySql 4.0.25
VBulletin 3.6.3
url = http://www.OKGMP.com/photopost

Global Settings
The following info is copy and pasted straight from the global config so any typo that may cause the problem should exist in this section.

URL to PhotoPost data directory:
http://www.OKGMP.com/photopost/data

Full SERVER PATH to PhotoPost data directory:
C:/Inetpub/wwwroot/FOURMS.FBODYPAGES.COM/photopost/data/

URL to PhotoPost PHP directory:
http://www.OKGMP.com/photopost

URL to PhotoPost images directory:
http://www.OKGMP.com/photopost/images

PATH to UPLOADS directory?:
C:/Inetpub/wwwroot/FOURMS.FBODYPAGES.COM/photopost/uploads/

URL to UPLOADS directory?:
http://www.OKGMP.com/photopost/uploads


I've also checked all of my permissions on the directories, they are all set to "modify" in NTFS security settings
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Old January 13th, 2007, 11:02 AM   #2 (permalink)
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Why are the paths saying another site name just curious?

I would suggest you recheck your permissions are READ WRITE EXECUTE on the data and uploads directories at every level. Make sure guests IWAM and IUSER accounts have full control over those two directories. Your using GD2 for your image processor?
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Old January 14th, 2007, 04:18 PM   #3 (permalink)
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site started out as a different name I bought a new domain name but never changed the actual directory names on the server.

I'm using GD2 for image processing. I've checked, checked, and rechecked every file in the directories. I read a thread before that said to do that for this error, but I'm still getting the error.

However I went throught one more time and even changed permissions to "Full Control" on those directories. but still the same error.

Last edited by AtomicVette; January 14th, 2007 at 04:40 PM.
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Old January 14th, 2007, 06:56 PM   #4 (permalink)
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Did you check your list of acceptable file types to make sure you have the right formats listed?
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Old January 14th, 2007, 07:16 PM   #5 (permalink)
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yep, checked that too. it's in there, I also added gif which isn't in there by default??? not sure why but oh well.
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Old January 14th, 2007, 07:27 PM   #6 (permalink)
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By default gif support is not installed on many GD2 systems (licensing issue).
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Old January 14th, 2007, 07:28 PM   #7 (permalink)
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is this right.. looking throught the config-int.php file

// We need to know the server paths to both your vB installation and your PhotoPost installation
$vbpath = "C:\\Inetpub\\wwwroot\\FOURMS.FBODYPAGES.COM\\forums";
$pppath = "C:\\Inetpub\\wwwroot\\FOURMS.FBODYPAGES.COM\\photopost";

why the double slashes?


and this section has tripple slashes?

// We need the URL path to your PhotoPost and vb installation
$url_path = "http://www.OKGMP.com/photopost";
$vb_urlpath = "http:///www.okgmp.com/forums";
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Old January 14th, 2007, 08:11 PM   #8 (permalink)
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Use forward slashes; even on the windows paths.
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Old January 15th, 2007, 04:23 PM   #9 (permalink)
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just changed everything to this:

// We need to know the server paths to both your vB installation and your PhotoPost installation
$vbpath = "C:/Inetpub/wwwroot/FOURMS.FBODYPAGES.COM/forums";
$pppath = "C:/Inetpub/wwwroot/FOURMS.FBODYPAGES.COM/photopost";

// We need the URL path to your PhotoPost and vb installation
$url_path = "http://www.OKGMP.com/photopost";
$vb_urlpath = "http://www.okgmp.com/forums";



and it still doesn't work..
does it need 1 or two slashes? ? i don't know anything about mysql and php.
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Old January 15th, 2007, 04:40 PM   #10 (permalink)
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Just one. It looks like your gallery is loading just fine:

http://www.okgmp.com/photopost/
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Old January 15th, 2007, 08:45 PM   #11 (permalink)
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yeah it loads fine but when I try to upload a photo i get the error message that is the title of this thread. I've uploaded about 5 pictures to my gallery and it still says there are no photos.
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Old January 15th, 2007, 10:16 PM   #12 (permalink)
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Okay, the paths have nothing to do with the error message. In your Admin panel - Upload Photos section; what file types do you have defined?
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Old January 15th, 2007, 11:51 PM   #13 (permalink)
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.jpg,.jpeg,.png,.gif

as for the paths i posted...
I was just trying to find out what's goin' on.. I'm grasping at straws here... I've done eveything that previous posts have said, and tried everthing that other people have suggested in other threads.
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Old January 16th, 2007, 08:06 AM   #14 (permalink)
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If you want to PM me a link to your site and your admin login, I'll take a look for you.
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Old January 16th, 2007, 03:12 PM   #15 (permalink)
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All of your settings look fine; for some reason your version of PHP (5.1.6) and GD are not returning any values when calling getimagesize() - I can't tell if this is some kind of PHP problem or a server problem.

Is using ImageMagick an option on your system?
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Old January 16th, 2007, 07:53 PM   #16 (permalink)
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I tried installing imagemagic before and it gave me nothing but problems the installation instructions are horrible. GD works fine with my VB3 image verification system.

were you able verify that the permissions were correct on the folders?
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Old January 16th, 2007, 08:20 PM   #17 (permalink)
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Not from the admin panel; no. I would need some kind of server access for that.
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Old January 16th, 2007, 09:17 PM   #18 (permalink)
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here's some screen shots of the permissions

Code:
Content visible to verified customers only.
Code:
Content visible to verified customers only.
Code:
Content visible to verified customers only.
Code:
Content visible to verified customers only.
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Old January 17th, 2007, 08:13 AM   #19 (permalink)
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It looks fine; although I'm not big on the security aspect of IIS and Windows.

You could change lines 106 and 107 in image-inc.php to read:

Code:
Content visible to verified customers only.
Which would not remove the file and would tell you the path it is checking; then you can see if the file is indeed there.

Make sure the permissions for the subdirectories under data and uploads inherit the permissions of the parent - in other words, make sure those subdirectories also have write permissions.
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Old January 17th, 2007, 08:58 AM   #20 (permalink)
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okay that was helpful. looks like I've still got some code somewhere that has backslashes in it and mysql is parcing them out. here's the new error message

Sorry, this image type (C:InetpubwwwrootFOURMS.FBODYPAGES.COMphotopost/data/500/ATT10053910.gif) is not supported yet.

notice no slashes anywhere besides the last couple. where would this be pulling from so I can change it?
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