Unable to upload photo

kellogs · December 19th, 2006, 01:04 AM

Error creating thumbnail! Error code: 1

Command:

"/usr/local/bin/mogrify" +profile "*" -size 100x75 -quality 70 -geometry 100x75 -unsharp 10 '/hsphere/local/home/kellogs/fishingouting.com/gallery/data/500/thumbs/israel_003640480.jpg'

kellogs · December 19th, 2006, 04:30 AM

change from imagemagick to gd2 solved this problem ... but why we cant use imagemagick?

Chuck S · December 19th, 2006, 08:12 AM

Maybe you have a old Imagemagick or no permission to use it. error code 1 is permissions

aycan555 · December 24th, 2006, 11:02 PM

How can i enable the permissions for imagemagick?

Chuck S · December 24th, 2006, 11:16 PM

Usually you recompile Imagemagick from source code. Instructions for that are on our main support link off the main site

I would suggest you check your data directory permissions and then if everything works with gd2 then you can investigate redoing Imagemagick if you have root access otherwise you just use gd2

aycan555 · December 24th, 2006, 11:27 PM

i have got root access but i do not know how to enable it

Chuck S · December 25th, 2006, 11:13 AM

You use ssh to sign in and use your root access. Your host would be able to explain what access's you have and how to use them

volarium · December 27th, 2006, 05:24 PM

I'm having this same issue, and had my web host troubleshoot for me. He confirmed that permissions are correct on Imagemagick. It has worked fine for two years, but it broke (with the same error message as the first post in this thread) when he upgraded to the newest version of imagemagick (6.2.9-8). It appears that Photopost Pro has an issue with the new version. Here is what my web host suggested, I don't know if it is on the right track or not:

Quote:

I think the problem is the on the commandline used. Try removing -profile '*' and replace it with '-strip'. I assume you're using -profile '*' to remove comments, exif data, etc. from the image to make it smaller (ie. good for thumbnails, etc), and -strip does exactly that.
I think people used -profile '*' incorrectly for a long time and the ImageMagick team just fixed (broke) that with their latest revision.

Obviously, I switched to GD2 in the interim. Chuck - any ideas?

Chuck S · December 28th, 2006, 12:05 AM

Well you can try removing from image-inc.php this twice and test imagemagick

+profile \"*\"

volarium · December 28th, 2006, 11:37 AM

Making this change resolved the issue! I'm guessing you'll want to release this in the next bug release. Thanks!

Chuck S · December 28th, 2006, 02:39 PM

Usually the problem with this is your using too old an Imagemagick.

Only way we would issue some sort of bug fix is if we find out from Imagemagick they no longer support this feature.