Unable to upload photo
 

Error creating thumbnail! Error code: 1

Command:

"/usr/local/bin/mogrify" +profile "*" -size 100x75 -quality 70 -geometry 100x75 -unsharp 10 '/hsphere/local/home/kellogs/fishingouting.com/gallery/data/500/thumbs/israel_003640480.jpg'

change from imagemagick to gd2 solved this problem ... but why we cant use imagemagick?

Maybe you have a old Imagemagick or no permission to use it. error code 1 is permissions

How can i enable the permissions for imagemagick?

Usually you recompile Imagemagick from source code. Instructions for that are on our main support link off the main site

I would suggest you check your data directory permissions and then if everything works with gd2 then you can investigate redoing Imagemagick if you have root access otherwise you just use gd2

i have got root access but i do not know how to enable it :(

You use ssh to sign in and use your root access. Your host would be able to explain what access's you have and how to use them

I'm having this same issue, and had my web host troubleshoot for me. He confirmed that permissions are correct on Imagemagick. It has worked fine for two years, but it broke (with the same error message as the first post in this thread) when he upgraded to the newest version of imagemagick (6.2.9-8). It appears that Photopost Pro has an issue with the new version. Here is what my web host suggested, I don't know if it is on the right track or not:

Obviously, I switched to GD2 in the interim. Chuck - any ideas?

Well you can try removing from image-inc.php this twice and test imagemagick

+profile \"*\"

Making this change resolved the issue! I'm guessing you'll want to release this in the next bug release. Thanks!

Usually the problem with this is your using too old an Imagemagick.

Only way we would issue some sort of bug fix is if we find out from Imagemagick they no longer support this feature.