Yet another blank page problem...

juanp · December 18th, 2006, 01:42 PM

I have been at this since Saturday. Reading, searching, checking, reinstalling. I can get the main page to show up but it is does not work or look correctly. All the other pages are blank. I also have no access to the misc.php. Need help.

Chuck S · December 18th, 2006, 04:51 PM

Please elaborate on what is not looking right and links so we may assist you.

juanp · December 18th, 2006, 04:55 PM

I have paid for the installation service and am..... waiting..... HOPEFULLY not too much longer.... I am running out of patience.

juanp · December 19th, 2006, 02:56 PM

What is going on with this installation? I emailed with no response?

Michael P · December 19th, 2006, 03:01 PM

I am sure you will be contacted shortly; installation service isn't "on demand", it's first come, first serve.

juanp · December 19th, 2006, 03:02 PM

The installation looks to be done but the uploads are still not working.

juanp · December 19th, 2006, 04:12 PM

Chuck... this installation is not complete. I can not insert any images into the gallery album without this error message:
Sorry, this image type () is not supported yet.
This is during the upload of a .jpg which is supported. Also the images are not showing up in the admin for approval.

Chuck S · December 19th, 2006, 04:34 PM

Please read your email that we sent you as we said your server has SAFE MODE ON which is contrary to the program requirements

http://www.photopost.com/requirephp.html

You need to turn off safe mode and you will be fine. Check your spam filters etc cause you seem not to be getting our emails.

juanp · December 19th, 2006, 04:35 PM

Safe mode is off. Check again. The problem I am getting is anything to do with a user created gellery.

juanp · December 19th, 2006, 04:37 PM

I am confused.... did you test the installation? You did upload a photo but did not create a album for it?

Chuck S · December 19th, 2006, 04:41 PM

REMOVED

This clearly shows safe mode is on and you will not be able to upload till this is corrected by your host

The installation is fine it is safe mode which is your issue

juanp · December 19th, 2006, 04:45 PM

LOL. I am looking into this now. Can you please remove this URL.

Chuck S · December 19th, 2006, 04:53 PM

Url removed. Now you know that safe mode is definately on. Once you change that local value to off you will be fine as I noted in my email to you.

juanp · December 19th, 2006, 05:03 PM

Safe mode is off... :
Unable to read the format of file: /var/www/vhosts/*****/httpdocs/photopost/data/502/medium/Picture_075.jpg

juanp · December 19th, 2006, 05:07 PM

Also... even though I am not logged in it is showing me as being logged in?

juanp · December 19th, 2006, 05:09 PM

and... the images are still not showing up in the admin for approval.

Chuck S · December 19th, 2006, 09:51 PM

Did you create categories while safe mode was on

This is your problem as you can not do so.

Now that safe mode is off you can delete all categories except members gallery and recreate things

Safe Mode will not allow the program to create the needed directories which is why you can not do anything until it is off.

You are logged in if a cookie exists on your computer therefore until you logout and get rid of the cookies in your browser you will be logged in.

juanp · December 19th, 2006, 10:46 PM

Already tried that. Have you tried it by the way? I see you keep uploading photos but you have not created any album. Any reason why?

juanp · December 19th, 2006, 11:06 PM

It finally works!!

Chuck S · December 20th, 2006, 09:18 AM

Yep once safe mode is off it will work fine