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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old December 11th, 2006, 05:52 AM   #1 (permalink)
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Cannot open my site with Microsoft Internet Explorer

When I type http://www.ariyainstyle.com/photopost I saw Ariya In Style Photopost Main Index -Powered by Photopost - Microsoft Internet Explorer but the site is not visible.
I really need assistance to help me resolve this.

Please see the note below.

Thanks.
Martin


Below is the result I got from my Hosting company.
Dear Martin:> I can see the problem you are describing when trying to run your > photopost while using IE. I enabled php errors to see it that would > shed any light on the problem (I have since disabled errors for > security purposes). Here is the error that popped up:>> Notice: Undefined variable: argv in /var/www/html/photopost/index.php > on line 15>> It appears that Firefox is able to ignore that error and still bring > the site up while IE doesn't know how to handle the error. > Unfortunately, because this is a custom application, I can't do much > to help with resolving the issue. Hopefully that error message points > you in the right direction.>> Please let me know if there is anything else I can assist you with.>> Best Regards,>> Mark Cox> Technical Support Representative> WestHost Inc.
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Old December 11th, 2006, 10:13 AM   #2 (permalink)
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why would that error result in a page not being displayed in IE is the real question. You using what the new 7.0 or something

Basically your server's error reporting is just reporting a empty variable which really is not an error at all and in most cases we would tell you to turn down your PHP's error reporting cause it is set too high.

You can safely remove these lines from index.php and see if your site appears

Code:
Content visible to verified customers only.
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Old December 11th, 2006, 10:14 PM   #3 (permalink)
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How do I access this index.php
Please instruct me step by step. I am not a web developer. If you can recommend anyone who can assist to help me straighten things up, please do. I don't mind paying for the service. Can the Photopost support not assist me to do this?
Please help.
Martin
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Old December 11th, 2006, 10:47 PM   #4 (permalink)
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I have removed the lines below from index.php But the site is still not showing.

------------------------

if ( is_numeric($argv[0]) )
{
header("Location: {$Globals['maindir']}/showphoto.php?photo={$argv[0]}");
exit;
}
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Old December 12th, 2006, 11:32 AM   #5 (permalink)
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Then your issue is something else. Has your host come up with any other errors or such that might help?

If your using a header or footer around Photopost removing it does the site display?

When I look at your install it is a standalone and I am unable to reproduce this behavior anywhere else so we need to see what your host can come up with in the way of errors that might help us diagnose what is the issue. Definately seems server related here. Your site does not display in Opera browser either.
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Old December 14th, 2006, 08:29 PM   #6 (permalink)
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Can someone at Photopost Support help with this Problem. Please!
Below is a reply from my Hosting Company.
Thanks.
Martin
------------------

Dear Martin:

Because Photopost is a custom application, we don't offer any support for it. I'm guessing the problem is a result of the php settings not matching the requirements for the program by default. I suggest contacting the support at Photopost to get a list of their required settings for php so we can compare the default settings within php to what they require.

Please let me know if there is anything else I can assist you with.

Best Regards,

Mark Cox
Technical Support Representative
WestHost Inc.
Phone: 1-800-222-2165
FAX: 435-755-3449
http://members.westhost.com/contactus.html
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Old December 14th, 2006, 08:41 PM   #7 (permalink)
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I run several sites on westhost with no issues. Have you tried downloading the latest code and replacing all files except the 2 config files and upgrading?
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Old December 14th, 2006, 11:04 PM   #8 (permalink)
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I do not have the experience to do what explained above. Can you help me do the upgrade?
Please do or recommend someone.
Thanks again.
Martin
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Old December 15th, 2006, 11:11 AM   #9 (permalink)
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You may always purchase an upgrade from our online store to have someone here do it
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Old December 30th, 2006, 01:49 AM   #10 (permalink)
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I second this issue. I can view my photopost in Mozilla, but not in IE. I keep getting a "Can not display this webpage errror".

http://truelifestudio.com/forum/photopost/

I could really use your help on this one. Is there something that I need to do for IE to work correctly?
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Old December 30th, 2006, 09:14 AM   #11 (permalink)
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This gentlemans error was he was including a header over the page that instead of just being a html for a header was a complete page so Photopost could not be generated. If this is your case remove the linked header in global options and see if your page is found however upon viewing your link your page looks fine.
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