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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old December 4th, 2006, 09:21 AM   #1 (permalink)
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Thumbnail error (size 0x200) after upgrading server

I'm getting the following error after I upgraded my server.
Error creating thumbnail! Error code: 1

Command:

"/usr/bin/mogrify" +profile "*" -size 0x200 -quality 80 -geometry 0x200 '/sdc/galleria/data/533/thumbs/IMG_1513.jpg'

Could it be that size: 0x200 ? How's that possible?

I have these for example:
Upload Photo Options
Thumbnail image max width and height in pixels: 200
Max allowable image width in pixels: 2500
Max allowable image height in pixels: 2500
Trigger medium graphic height and width: 600
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Old December 4th, 2006, 11:08 AM   #2 (permalink)
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what version of the software you using? Have you attempted to update all your files?

Yes the issue is because of the 0 but if your thumbnail threshold is set I wonder why one variable is set to 0
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Old December 6th, 2006, 01:37 PM   #3 (permalink)
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I'm getting this now too upon a server relocation...

Error creating thumbnail! Error code: 1

Command:

"/usr/bin/mogrify" +profile "*" -size 0x200 -quality 80 -geometry 0x200 '/home/xx/public_html/gallery/data/500/thumbs/1462634912_l.jpg'
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Old December 6th, 2006, 01:38 PM   #4 (permalink)
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Also to note - I haven't changed any of the physical settings for the thumbnails, etc. just changed the url/paths for the new server
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Old December 6th, 2006, 01:45 PM   #5 (permalink)
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Suggestion:

Go to admin page -> All Options

Check that all paths are correct.

Then go down on that admin page until you find -> Image Protection
go to Storage Options -> check paths again.
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Old December 6th, 2006, 03:36 PM   #6 (permalink)
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love you! That was it! The setting for the Storage Options was still looking at our original server's path... all fixed!
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