 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems | 
November 20th, 2006, 08:13 AM
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#1 (permalink)
| | Junior Member Verified Customer
Join Date: Mar 2006 Location: Russia
Posts: 16
|  I have a problem with upload photos *.jpg
Hello!
I have a problem with upload photos *.jpg
Sorry, this image type () is not supported yet.
In options stands - .png,.jpg,.jpeg,.JPG,.JPEG,.PNG,.gif,.GIF
Uploads from UPLOADS directory is normally.
....................................
Vadim
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November 20th, 2006, 09:19 AM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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Try reinstalling the application if this is a new install and pay attention to the install questions. We had one other user have this issue and I reran his install and it was fine
Check the uploads and data directory permissions are 777 at every level in those directories
Please post a phpinfo link here.
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November 20th, 2006, 12:38 PM
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#3 (permalink)
| | Junior Member Verified Customer
Join Date: Mar 2006 Location: Russia
Posts: 16
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My data directory permissions are 777 phpinfo.php
After this error if I check the upload directories the images are in there, but the software does not acknowledge that.
I use Image processor is GD 2
Reinstalling the application a problem has not solved.
My installed files:
Forum - /home/..../.../mysite/
PhotoPost - /home/..../.../mysite/gallery/
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November 20th, 2006, 02:48 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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You can email me ftp info and admin login url etc
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November 20th, 2006, 03:12 PM
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#5 (permalink)
| | Junior Member Verified Customer
Join Date: Mar 2006 Location: Russia
Posts: 16
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The necessary data has sent on the Е-mail...
...for FTP and Admin Forum/Gallery
................................
Best regards, Vadim
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November 21st, 2006, 09:08 AM
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#6 (permalink)
| | Junior Member Verified Customer
Join Date: Mar 2006 Location: Russia
Posts: 16
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Whether it was possible to solve this problem?
Or to try completely to remove base and to make repeated installation?
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November 21st, 2006, 10:34 AM
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#7 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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I never recieved anything via email but a reinstall is what I would do if I had the access
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November 22nd, 2006, 01:06 AM
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#8 (permalink)
| | Junior Member Verified Customer
Join Date: Mar 2006 Location: Russia
Posts: 16
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I have repeatedly sent the Е-mail
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November 22nd, 2006, 10:16 AM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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Yes you need to verify your a person to send me email 
Well you have pictures uploaded so what did you change for it to stop working?
Has any server work been performed that you know of? Basically what is happening is we are calling the processor to create the image but are unable to read the file so nothing is processing. It is a permissions issue with the processor or server setup that I see
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November 22nd, 2006, 11:40 AM
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#10 (permalink)
| | Junior Member Verified Customer
Join Date: Mar 2006 Location: Russia
Posts: 16
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How to solve this problem?
On what is necessary to pay attention or what it is necessary to change in options of a server?
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November 22nd, 2006, 12:11 PM
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#11 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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well I have you details and will try looking at a few things over the thanksgiving holiday but I would suggest just as a backup you try compiling Imagemagick on your server and see if things work with that to rule out issues with the gd2 http://www.photopost.com/howtoinstall-php.html | |
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November 23rd, 2006, 09:20 AM
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#12 (permalink)
| | Junior Member Verified Customer
Join Date: Mar 2006 Location: Russia
Posts: 16
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I'm replaced HostProvider...
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November 23rd, 2006, 09:21 AM
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#13 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,945
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what does that mean
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